Customer Journey Strategist
1 maand geleden
We are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our squad, you will be responsible for designing and implementing customer journeys for company onboarding.
Key Responsibilities- Design and implement customer journeys for company onboarding
- Collaborate with stakeholders to align requirements and expectations
- Guide IT Engineers during development and realization of requirements
- Test and deploy software in production, monitoring its performance and functionality
- Identify opportunities for improvement and expansion of customer journey functionalities
- Bachelor's or master's degree
- 3-5 years of relevant work experience
- Proactive, enthusiastic, and professional attitude
- Strong analytical skills and client orientation
- Solid numerical skills and attention to detail
- Curious mindset for IT landscapes and technologies
- Realization skills with the ability to take on challenges
- Solid communication and collaborative skills
We offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive salary and benefits package.
About INGING is a global bank with a presence in over 40 countries, offering a wide range of financial services to individuals, businesses, and institutions. Our mission is to help people take a step ahead in life and in business.
-
Global Customer Success Strategist
3 weken geleden
Amsterdam, Noord-Holland, Nederland The Quality Group GmbH VoltijdWe are seeking a Global Customer Success Strategist to join The Quality Group GmbH.OverviewThe Quality Group GmbH is a leading provider of innovative solutions in the nutrition industry. Our team is dedicated to delivering exceptional customer experiences and driving business growth through strategic partnerships.Job SummaryThe Global Customer Success...
-
Customer Journey Expert Investment Strategist
3 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAt ING, we are seeking a highly motivated Customer Journey Expert to join our team in creating a new pension investing product.We make investing accessible and help our customers responsibly grow their money. The aim of the department is to increase the amount of money customers have invested.About the RoleThis exciting opportunity will allow you to leverage...
-
Customer Journey Expert Investment Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdJob DescriptionWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our department, you will be responsible for leading the development of a new pension proposition.About UsAt ING, we strive to make investing accessible and help our customers responsibly grow their money. Our team operates in a complex and...
-
Customer Journey Optimization Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Knab VoltijdKnab OverviewWe are Knab, a financial services company that strives to simplify the financial lives of our customers. We believe in combining smart technology with human intelligence to create innovative solutions that meet our customers' needs.Job DescriptionAs a Senior Customer Journey Expert at Knab, you will be responsible for optimizing our customer...
-
Customer Experience Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAt ING, we're seeking a Customer Journey Expert to join our team. This role is ideal for individuals with experience in product management and customer journey development.About the RoleThe Customer Journey Expert will contribute to ING's mission of becoming a top-notch service provider for its customers. The expert will work closely with the Product Owner,...
-
Digital Marketing Strategist Amsterdam
4 weken geleden
Amsterdam, Noord-Holland, Nederland Yacht VoltijdPricewise, een Mavriq company en internationale leider in vergelijkingsplatformen, zoekt een gedreven Digital Marketing Strategist voor onze kantoorlocatie in Amsterdam.We zijn op zoek naar iemand die campagnes naar een hoger niveau tilt door SEO, CRM en content te combineren. Als Digital Marketing Strategist zal je de digitale marketingstrategie...
-
Marketing Campaign Strategist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Accell Group VoltijdAccell Group: Marketing Campaign StrategistWe are looking for a talented Marketing Campaign Strategist to join our team at Accell Group, the leading bicycle manufacturer in Europe. As a Marketing Campaign Strategist, you will play a key role in developing and executing comprehensive CRM campaigns that drive customer engagement and loyalty.
-
Customer Journey Architect
3 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdCompany OverviewAt ING, we're committed to being a significant player in the financial markets. Our primary function is to service the needs of our clients with products, services, and guidance.Your RoleWe're seeking an ambitious and pragmatic team player to strengthen our tribe of customer journey experts for the role of Product Lead IPA Business Support.As...
-
Customer Journey Expert Commercial Cards Professional
1 maand geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking an experienced Customer Journey Expert Commercial Cards to join our team in Amsterdam.Key ResponsibilitiesDevelop and execute strategies for Commercial Cards and Payment products to improve customer experiences.Collaborate with cross-functional teams to drive business growth and compliance with regulations.Work with external...
-
Client Growth Strategist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Openclaims VoltijdAbout the RoleAt Openclaims, we're seeking a seasoned Client Growth Strategist to spearhead client success and drive business expansion. As a key member of our team, you'll be responsible for guiding clients through every stage of their journey with our platform.
-
Workforce Planning Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Netflix VoltijdAbout the RoleWe're seeking a highly skilled Workforce Planning Strategist to join our team at Netflix. In this role, you'll be responsible for creating schedule requirements that meet customer demand while ensuring the reliability and quality of underlying data.
-
Workforce Management Strategist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Netflix VoltijdJob SummaryThe Workforce Management Strategist plays a critical role in meeting customer demand by creating schedule requirements for weekly, daily, and interval levels. This includes developing both requirements and schedules that align with contact arrival patterns across multiple support channels and allocating these requirements and schedules across a...
-
Global Sourcing Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAt ING, we are committed to delivering exceptional services to our customers while ensuring a safe and secure banking environment. Our Operational Design, Control & Resilience (ODCR) team is responsible for driving this vision forward, and we are seeking an experienced Global Sourcing Strategist to join our Centre of Excellence (CoE) Sourcing and Shared...
-
Content Strategist voor Landingspagina's
3 weken geleden
Amsterdam, Noord-Holland, Nederland TBAuctions VoltijdAls Content Strategist ben jij verantwoordelijk voor het opzetten van effectieve landingspagina's voor marketingcampagnes bij TBAuctions.">We zoeken een Content Strategist die ervaring heeft in de creatie en optimalisatie van online content. Jij bent verantwoordelijk voor het ontwikkelen en beheren van landingspagina's, waarbij je rekening houdt met...
-
Digital Acquisition Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdRituals: A Dynamic Digital Marketing RoleAs a Digital Acquisition Strategist, you will be responsible for crafting and executing compelling acquisition campaigns across email, membership, and our app, collaborating with internal and external stakeholders on a global scale while ensuring local relevance.The ideal candidate will have 3+ years of experience in...
-
Lead Commercial Strategist for Sustainable Growth
4 weken geleden
Amsterdam, Noord-Holland, Nederland Vandebron VoltijdAbout VandebronVandebron is a pioneering energy company that's transforming the industry by championing 100% green energy availability, 100% of the time. Our mission-driven team is dedicated to accelerating humanized growth and shaping a sustainable future.As we embark on Chapter 2 of our journey, we're seeking an experienced Lead Commercial Strategist for...
-
Digital Strategist Pensioenverzekeraar
4 weken geleden
Amsterdam, Noord-Holland, Nederland Athora VoltijdWe zijn op zoek naar een Digital Strategist om ons team bij Athora Netherlands te versterken. Als Digital Strategist zul je een centrale rol spelen in onze transformatie naar een meer datagedreven organisatie.Athora Netherlands is een van de grootste pensioenverzekeraars in Nederland en biedt financiële zekerheid aan onze klanten, zodat zij onbezorgd kunnen...
-
Digital Ecommerce Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland DTC Job VoltijdWe are seeking a highly skilled Digital Ecommerce Strategist to join our team at DTC Job.As a key member of our ecommerce team, you will be responsible for developing and implementing comprehensive ecommerce strategies to boost online sales and enhance customer experience.Your primary focus will be on optimizing our website for conversion rate optimization...
-
Marketing Strategist for Influencer Partnerships
4 weken geleden
Amsterdam, Noord-Holland, Nederland Stichting Rainforest Alliance VoltijdAbout the RoleWe are seeking a skilled Marketing Strategist to lead our influencer partnerships efforts, focusing on developing and executing a global strategy that integrates with our organization's goals.The ideal candidate will have 2-3 years of experience in marketing, preferably in an influencer or similar environment, and demonstrate a deep...
-
Senior Data Strategist en Risk Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland ABN Amro VoltijdCompany OverviewABN Amro is een multinational bank die zich focust op het verbinden van klanten met financiële diensten. Wij zijn gericht op innovatie, transparantie en customer-centriciteit om onze klanten het beste mogelijke financiële product aan te bieden.We zijn voornemens ons team uit te breiden met een nieuwe Senior Data Strategist en Risk Manager...