Customer Journey Expert Commercial Cards Professional

1 maand geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
About the Role

We are seeking an experienced Customer Journey Expert Commercial Cards to join our team in Amsterdam.

Key Responsibilities
  • Develop and execute strategies for Commercial Cards and Payment products to improve customer experiences.
  • Collaborate with cross-functional teams to drive business growth and compliance with regulations.
  • Work with external suppliers and partners to drive product development and innovation.
  • Build and maintain relationships with stakeholders across IT, Risk, and Compliance.
  • Lead projects and initiatives to improve customer journeys and drive business results.
Requirements
  • Bachelor's or Master's degree in a relevant field.
  • Minimum 3 years of experience in the Payments domain, PSP, Cards issuer, or card scheme organization.
  • Knowledge of the Card Payment market, preferably Commercial Cards/Corporate Cards (Issuing) and Commercial Payments.
  • Customer-focused with strong commercial mindset and ability to drive business results.
  • Strong problem-solving skills and ability to take decisions based on data and facts.
  • Excellent interpersonal and collaborative skills.
What We Offer
  • Agile working environment with innovative colleagues.
  • Challenging position with direct impact on customers.
  • Opportunities for personal and professional growth.
  • Competitive salary and benefits package.

We are looking for a motivated and experienced professional who can take on end-to-end responsibility and drive business results. If you are passionate about payments and customer journeys, we encourage you to apply.



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