Customer Journey Specialist for Investment Opportunities

4 dagen geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
About ING

At ING, we make investing accessible and help our customers grow their money. Our shared platform is currently servicing both Dutch and Belgium clients, and we are preparing to onboard the next country: Italy.

Your Role and Responsibilities

You will work in an international team with other Customer Journey Experts, front-end and back-end developers, onboarding the Italian investment proposition on the shared platform based in the Netherlands. Your key activities include determining gaps between the current proposition in Italy and our way of working, engaging with stakeholders, translating requirements into a roadmap, creating stories together with IT, and testing deliveries.

Required Skills and Qualifications
  • Current residency in the Netherlands
  • Excellent English and Dutch skills
  • A passion for investments
  • A strong affinity with Business to IT
  • Likely to work in a complex environment
  • A digital first mindset
  • Handle pressure and keep on smiling
  • Likely to do stakeholder management
  • Not afraid to proactively contact people
Benefits

We offer a salary tailored to your qualities and experience, 36 or 40 hour workweek, individual leave, diversity leave, CSR days, 13th month salary, holiday payment, individual savings contribution, mobility card, attractive pension scheme, and hybrid working.

Apply Now

Please upload your CV and motivation letter by clicking the 'Apply' button. We look forward to receiving your application.



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