Customer Journey Architect

About the roleWe are looking for a talented Customer Journey Expert to join our Financial Markets team at ING. As a Customer Journey Expert, you will play a key role in delivering change initiatives and providing impactful analysis to support efficient change.Your responsibilitiesCombine market and system knowledge, product management, and business expertise...

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our squad, you will be responsible for designing and implementing customer journeys for company onboarding.Key ResponsibilitiesDesign and implement customer journeys for company onboardingCollaborate with stakeholders to align requirements and...

Knab OverviewWe are Knab, a financial services company that strives to simplify the financial lives of our customers. We believe in combining smart technology with human intelligence to create innovative solutions that meet our customers' needs.Job DescriptionAs a Senior Customer Journey Expert at Knab, you will be responsible for optimizing our customer...

Customer Journey ExpertAs a Customer Journey Expert at ING, you will contribute to delivering top-notch services and products for our customers in Netting and Cash Pool. You will lead and manage end-to-end customer journeys from design to development and implementation in this field. Your core focus will be on delivering value to our customers, not on what...

SanquinIn Nederland doneren honderdduizenden mensen bloed bij Sanquin: de Nederlandse bloedbank en hét instituut voor kennis en innovatie op het gebied van bloed. Die donaties worden getest en verwerkt en vinden uiteindelijk hun weg naar patiënten.Sanquin is aan het transformeren en heeft afgelopen jaren flinke stappen gemaakt. Er is onder andere een...

About the RoleING is seeking a highly skilled and experienced Customer Journey Expert to join our Financial Markets team. As a Customer Journey Expert, you will play a key role in delivering change initiatives and providing impactful analysis to support efficient change.Key ResponsibilitiesProvide analysis and insights to support business decisionsWork...

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING/BMG. As a Customer Journey Expert, you will be responsible for contributing to the development of top-notch services and products for our customers in Netting and Cash Pool.Key Responsibilities:Lead and manage end-to-end customer journeys from design to development...

We are seeking a talented Customer Journey Expert to join our Onboarding squad at ING Investments NL. As a key member of our team, you will be responsible for creating seamless and smooth experiences for clients when opening an investment account.Company OverviewAt ING, we strive to make investing accessible and help our customers grow their money. We...

Wij zijn op zoek naar een klantgerichte marketing specialist die onze klanten een unieke ervaring kan bieden.Als Customer Journey Expert Specialist bij Athora ben je verantwoordelijk voor het optimaliseren van de klantreis en het identificeren van kansen voor groei. Je bent een expert in het analyseren van klantinzichten en het identificeren van...

About AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude helps businesses gain valuable insights into customer behavior and make data-driven...

About the RoleWe are seeking an experienced Customer Journey Expert Commercial Cards to join our team in Amsterdam.Key ResponsibilitiesDevelop and execute strategies for Commercial Cards and Payment products to improve customer experiences.Collaborate with cross-functional teams to drive business growth and compliance with regulations.Work with external...

OverviewIn the role of Customer Journey and Product Manager at ING, you will contribute to delivering top-notch services for our clients. This position requires close collaboration with stakeholders to design, develop, and implement product improvements based on fact-based insights.

At ING, we are seeking a highly motivated Customer Journey Expert to join our team in creating a new pension investing product.We make investing accessible and help our customers responsibly grow their money. The aim of the department is to increase the amount of money customers have invested.About the RoleThis exciting opportunity will allow you to leverage...

Als online bank willen we in de digitale wereld altijd relevante proposities en producten aanbieden aan onze klanten. En daarnaast op het juiste moment zichtbaar zijn voor de doelgroep. We zoeken daarom een creatieve en analytische Customer Journey Expert die goed is in het bedenken van nieuwe dingen én de oplossingen op de route daarnaartoe. Ben je...

About the RoleAs a Customer Journey Expert, you will contribute to BMG's vision of becoming a top-notch bank providing innovative services and products for multinational corporate clients. In close collaboration with the Product Owner, you will lead and manage end-to-end customer journeys from design to development and implementation, focusing on delivering...

About WorldlineAt Worldline, we accelerate the growth of businesses across 5 continents. We shape how the world pays and gets paid, powering the growth of millions of businesses through our technology. As a leader on our APIs and Integrations department, you will be part of a team that is revolutionizing integrations with next-gen Android payment terminals....

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Financial Crime Analytics Transaction Monitoring team, you will play a critical role in defining the strategy and driving the development, implementation, and adoption of analytics capabilities in the financial crime transaction monitoring...

At ING, we're committed to making investing accessible and helping our customers responsibly grow their money. As a Customer Journey Expert, you'll play a key role in developing a new pension proposition that addresses the rapidly changing pension market in the Netherlands.Your Key Responsibilities:Conduct market research to identify customer needs, market...

Job DescriptionWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our department, you will be responsible for leading the development of a new pension proposition.About UsAt ING, we strive to make investing accessible and help our customers responsibly grow their money. Our team operates in a complex and...

At ING Bank, we are currently looking for a Senior Customer Journey Lead to join our Customer Experience team.