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Global Major Incident Resolution Specialist
1 maand geleden
Global Major Incident Manager
Job Summary:We are seeking a highly skilled Global Major Incident Manager to lead our team in resolving critical IT incidents.
Key Responsibilities:- Manage global major incidents to minimize customer impact
- Lead the Major Incident Core Team during incidents
- Steer and monitor solution processes
- Perform root cause analyses and write incident reports
- Improve the major incident management process
- Professional IT ability at university level
- Extensive experience in engineering and managing major incidents
- Excellent command of spoken and written English
- Tailored salary and benefits package
- 24-27 vacation days
- Pension scheme
- Hybrid working arrangement
