Huidige banen gerelateerd aan Customer Experience Manager - Rotterdam, Zuid-Holland - DP World Australia
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Global Customer Experience Manager
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Customer Experience Manager
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Customer Experience Architecture Lead
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Customer Experience Architecture Lead
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Customer Experience Architecture Lead
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Customer Experience Manager
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Rotterdam, Zuid-Holland, Nederland Maersk VoltijdAbout the Role:We're seeking a highly skilled Customer Experience Manager to lead our Special Cargo & Project Logistics team in the North European Continent Area. As a key member of our operations team, you'll be responsible for coaching and developing a team of 12 people, ensuring they understand customer needs and provide excellent service.Key...
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Customer Experience Architecture Lead
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Customer Experience Architecture Lead
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Customer Experience Architecture Lead
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Maersk Integrated Customer Experience Manager Position
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Customer Experience Liaison
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Liaison
1 week geleden
Rotterdam, Zuid-Holland, Nederland Maersk VoltijdWe are seeking a motivated and enthusiastic individual to join our team as a Customer Experience Consultant at Maersk.About the RoleThis exciting opportunity will involve creating unique customer experiences while ensuring that our customers’ goods are duly prepared for arrival.Key Responsibilities Creating tailor-made logistics solutions for our...
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Customer Experience Architecture Lead
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Rotterdam, Zuid-Holland, Nederland Merkle Northern Europe VoltijdJob DescriptionMerkle, a dentsu company, empowers businesses to deliver exceptional customer experiences. As a leader in digital business transformation, Merkle has been at the forefront of the experience economy for over 35 years. With a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth,...
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Customer Experience Specialist
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Rotterdam, Zuid-Holland, Nederland Maersk VoltijdCustomer Experience ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? We're looking for a skilled Customer Experience Consultant to join our team at Maersk.Key Responsibilities:Develop and implement tailored logistics solutions for our customers,...
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Customer Success Manager
2 weken geleden
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Customer Experience Manager
2 maanden geleden
We are seeking a highly skilled Customer Experience Manager to join our team at DP World Australia. In this role, you will be responsible for developing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.
Key Responsibilities- Develop and implement customer journey mapping and service design strategies to improve customer experience and drive business growth.
- Collaborate with cross-functional teams to design and implement process improvements and change management initiatives.
- Develop and maintain relationships with key stakeholders, including customers, employees, and business partners.
- Measure and analyze customer feedback and sentiment to inform business decisions and drive continuous improvement.
- Develop and implement employee engagement strategies to improve employee satisfaction and retention.
- Collaborate with the HR Operations team to design and implement HR processes and systems that support business objectives.
- Develop and maintain knowledge of industry trends and best practices in customer experience and service design.
- Bachelor's degree in business, marketing, or a related field.
- 3-5 years of experience in customer experience, service design, or a related field.
- Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Knowledge of industry trends and best practices in customer experience and service design.
