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Senior Program Coordinator, Ring Insights

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Ring of Security B.V. - H42 Voltijd

Become a Key Player at Ring as a Senior Program Coordinator
Ring is on the lookout for a committed Senior Program Coordinator to manage Alpha, Beta, and Delta testing initiatives aimed at enhancing community safety through innovative products. We seek an individual who is customer-focused, proactive, and enthusiastic about discovering new avenues for improvement.

Core Responsibilities:

  • Facilitate weekly meetings with diverse stakeholder groups
  • Generate comprehensive reports detailing feedback, surveys, and performance metrics from testing phases
  • Exhibit ownership and proactive problem-solving capabilities
  • Track program metrics and evaluate tester feedback for actionable insights
  • Supervise multiple projects concurrently
  • Formulate test plans and scenarios for various testing stages
  • Deliver weekly updates on program progress to stakeholders
  • Collaborate with the logistics team to ensure timely product distribution

About Our Team:
The Ring Insights Team, founded in 2017, consists of professionals dedicated to grasping customer requirements through Trials, UX Research, and User Acceptance Testing. We thoroughly investigate products and experiences to guarantee they align with customer expectations through rigorous research and data analysis.

Essential Qualifications:

  • PMP certification
  • Experience in project or program management
  • Expertise in data analysis and leveraging metrics for enhancement
  • Capability to strategize, deliver comprehensive solutions, and communicate effectively
  • Strong analytical and problem-solving skills in fast-paced environments
  • Proven experience working with both technical and non-technical teams
  • Proficiency in Excel (including pivot tables, charts, and formulas)
  • Commitment to driving process improvements

Desirable Qualifications:

  • PMP certification
  • Bachelor's degree in computer science, technology, or design
  • Background in process standardization and automation