Client Service Executive

1 maand geleden


Zaltbommel, Gelderland, Nederland Circana GmbH Voltijd
Unlock Business Growth with Circana

Circana, a leading advisor on consumer behavior, is seeking a Client Service Executive to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences and driving business growth through data-driven insights.

Main Responsibilities:

  • Develop and maintain strong relationships with clients to understand their needs and deliver tailored solutions.
  • Work closely with cross-functional teams to ensure seamless delivery of products and services.
  • Identify and address client issues promptly, ensuring high levels of satisfaction and loyalty.
  • Collaborate with clients to develop improvement plans and implement changes to drive business growth.
  • Provide training and support to clients on our software and services.

Requirements:

  • Proven experience in client-facing roles, with a strong understanding of data and technology.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on delivering results.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and develop effective solutions.
  • Proficiency in Excel and BI tools, with a willingness to learn and adapt to new technologies.

Circana Behaviors:

  • Stay Curious: Embracing complexity to create clarity and inspire action.
  • Seek Clarity: Embracing complexity to create clarity and inspire action.
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices.
  • Center on the Client: Relentlessly adding value for our customers.
  • Be a Challenger: Never complacent, always striving for continuous improvement.
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity.
  • Commit to each other: Contributing to making Circana a great place to work for everyone.

What We Offer:

  • A competitive salary based on knowledge and experience.
  • Up to 36 free days (of which 4 Circana 'Me' days).
  • WFH and commute allowance.
  • Home office set up.
  • A rewarding and challenging job.

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