Client Service Executive
1 maand geleden
Circana, a leading advisor on consumer behavior, is seeking a Client Service Executive to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences and driving business growth through data-driven insights.
Main Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and deliver tailored solutions.
- Work closely with cross-functional teams to ensure seamless delivery of products and services.
- Identify and address client issues promptly, ensuring high levels of satisfaction and loyalty.
- Collaborate with clients to develop improvement plans and implement changes to drive business growth.
- Provide training and support to clients on our software and services.
Requirements:
- Proven experience in client-facing roles, with a strong understanding of data and technology.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, with a strong focus on delivering results.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop effective solutions.
- Proficiency in Excel and BI tools, with a willingness to learn and adapt to new technologies.
Circana Behaviors:
- Stay Curious: Embracing complexity to create clarity and inspire action.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
What We Offer:
- A competitive salary based on knowledge and experience.
- Up to 36 free days (of which 4 Circana 'Me' days).
- WFH and commute allowance.
- Home office set up.
- A rewarding and challenging job.
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