Customer Experience Ambassador

1 dag geleden


Amsterdam, Noord-Holland, Nederland H&M Group Voltijd
Job Title: Customer Experience Ambassador

About the Role:
We're seeking a friendly and approachable Sales Advisor to join our team at H&M Group. As a Customer Experience Ambassador, you will play a vital role in enhancing the shopping experience for our customers.

Key Responsibilities:
• Provide high-level service to customers at every turn, from initiating conversations to assisting with purchases and returns.
• Process deliveries, replenish stock, and merchandise new arrivals on the shop floor.
• Collaborate with your team to create welcoming experiences that showcase the best of our brand.

Requirements:
• A genuine interest in getting to know our customers and offering an exceptional level of service.
• Proactive approach to providing customers with a memorable shopping experience.
• Ability to listen to and show interest in others' ideas and opinions.
• Honest and genuine approach in all interactions.
• Interest in fashion and trends.
• Excellent communication skills.

What We Offer:
A 20% staff discount on all H&M Group brands, both in-store and online. Additionally, you'll be part of our H&M Incentive Program – HIP, which rewards employees for their hard work and dedication.

About Us:
H&M Group is committed to creating inclusive, diverse, and equitable workplaces throughout our organization. Our teams consist of people from various backgrounds who share and combine their knowledge, experience, and ideas. By fostering a diverse workforce, we address challenges more effectively, perceive possibilities differently, and relate better to our colleagues and customers worldwide.

Location: The role is temporary part-time, with a contract of 5-12 hours per week for 8 weeks from mid-January.

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