Customer Experience Ambassador
2 dagen geleden
At PAPER & TEA, we are more than just a brand - we create meeting points where people can exchange ideas and discover the beauty of life with all their senses together.
Our StoryWe believe in enriching everyday life with high-quality products that inspire quality and unique design. Our mission is to celebrate the little things, create wonderful moments, and consume consciously.
About the RoleWe are looking for a skilled Store Associate who shares our passion for tea and customer service. As a Customer Experience Ambassador, you will be the face of our store, responsible for creating an inviting atmosphere that sparks enthusiasm and inspiration.
Your key responsibilities include:
- You will enchant our customers with your open and warm-hearted nature, making them feel at home.
- You will advise on individual preferences and sell high-quality teas, accessories, paper products, and more from PAPER & TEA.
- You will conduct tea tastings and tea events in the store with joy, showcasing our products and building a loyal customer base.
- You will participate in tea training and further education to become a professional in the PAPER & TEA store.
To succeed in this role, you will need:
- Professional experience in retail, gastronomy, or the lifestyle sector.
- A true sales talent, always knowing what your customers need.
- An empathetic, consistently positive, and team-oriented character, with excellent communication skills.
- Attention to detail and a high standard of service.
- The ability to identify with the aesthetics and quality standards of PAPER & TEA.
- The desire to continuously expand your expertise through regular training sessions.
- Flexibility to work weekends, with a preference for 1-2 Saturdays off each month.
- Fluent Dutch language skills, with English as a plus.
- Ability to support us 20/32/38 hours or up to 40 hours per week.
PAPER & TEA offers a unique corporate culture based on co-creation, individual proactive action, collective support, and appreciation. We operate with flat hierarchies, transparency, trust, and a culture of mutual respect. Our diverse, open-minded team is dedicated to setting new standards in the lifestyle industry.
We offer an employee discount, travel allowance, and corporate benefits program. If you're passionate about delivering exceptional customer experiences and growing with a dynamic company, we encourage you to apply for this exciting opportunity.
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