Customer Service Ambassador

4 weken geleden


Amsterdam, Noord-Holland, Nederland Rituals Voltijd

As a Customer Service Ambassador at Rituals, you will be the voice of our customers, helping them with any question, concern, or sales opportunity. You will create and share experiences with customers and colleagues, thinking outside the box and being creative in offering the right solution.

This role is perfect for someone who is enthusiastic about customer relations and sales. You will be responsible for:

  • Supporting our customers on social media, by email, and on the phone.
  • Spotting sales opportunities and recommending our products to fit the needs of our customers.
  • Being challenged on productivity in combination with quality to reach channel targets and KPIs.
  • Living the Rituals brand and transforming customers' everyday routines into more meaningful moments with your service.

You will be a key player in helping us deliver exceptional customer experiences and drive sales growth. If you are a creative problem-solver, a team player, and a customer-centric individual, we want to hear from you


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