Customer Service Ambassador

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Park Plaza Victoria Amsterdam Voltijd

Park Plaza Victoria Amsterdam, a renowned hotel in the heart of the city, seeks a highly motivated Customer Service Ambassador to join their Front Office team.

Job Overview

The successful candidate will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out procedure for all guests. As a valued member of the Front Office team, you will have the opportunity to grow and develop your skills in a dynamic and fast-paced environment.

Responsibilities
  • Provide warm welcomes and efficient check-in and check-out services to guests.
  • Solve guest issues and provide advice and recommendations to enhance their stay.
  • Continuously improve Front Office services by identifying areas for improvement and implementing changes.
Requirements

To succeed in this role, you should possess excellent communication skills, a friendly and calm demeanor, and a passion for delivering exceptional customer service. You should also be able to adapt to changing situations and prioritize tasks effectively.

Benefits

We offer a competitive salary of €550 per month, plus a range of benefits including meal allowance, discounted hotel rates, and F&B discounts at our restaurants and bars. You will also have access to exciting job opportunities within PPHE Hotel Group across Europe and exclusive discounts in our employee benefit store.

About Us

Park Plaza Victoria Amsterdam is a highly diverse organization that values inclusivity and creativity. We strive to create an environment where everyone feels welcome and included. Our hotel offers stylish guest rooms, versatile meeting facilities, award-winning restaurants, and bars, making us the perfect destination for both leisure and business travelers.


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