Customer Service Ambassador
1 maand geleden
Job Title: Customer Service Representative
Job Description
We are seeking a highly skilled Dutch speaking Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be responsible for providing top-notch customer support to our clients via phone, email, chat, or automated alerts. Your primary goal will be to address user needs efficiently, ensure timely responses, and provide resolutions within the agreed Service Level Agreement (SLA).
Key Responsibilities:
- Handle Incoming Customer Inquiries
- Record Call Details
- Maintain Knowledge of Services and Products
- Escalate Potential Service Issues
- Adhere to Project Processes and Procedures
- Ensure Compliance with Contractual SLA
- Provide Coverage for Other Agents
- Collaborate with Team on Specific Projects
- Fulfill Administrative Responsibilities
- Participate in Regular Team Meetings
- Perform Additional Tasks as Assigned
Requirements:
- Native/Fluent in Dutch, Both Verbal and Written
- Proficiency in English (Minimum B2 Level)
- Minimum of 1 Year of Customer Service Experience
- Experience in Automotive Industry a Plus
- Competency in IT Platforms, Equipment, and Applications
- Strong Aptitude for Working in Customer Service Environment
- Excellent Customer Care Skills
- Ability to Listen to and Understand Customer Needs
- Capable of Taking Ownership of Calls
Offer:
- Excellent Remuneration Package
- Working Schedule: 30H, 3PM - 09 PM
- Dynamic and Creative Team Environment
- 23 Working Days of Paid Annual Leave
- Guidance and Tools to Reach Full Potential
-
Customer Service Ambassador
1 maand geleden
Amsterdam, Noord-Holland, Nederland The Hoxton VoltijdWe're looking for a charismatic Customer Service Ambassador to join our team at The Hoxton. As the first point of contact for our guests, you'll be responsible for making their stay with us truly special.Job DescriptionAs a Customer Service Ambassador, you'll be the face of our hotel, ensuring that every guest feels welcome and valued. Your day will be...
-
Customer Experience Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland H&M Group VoltijdAt H&M Group, we're driven by a passion for fashion and a commitment to making a positive impact. Our brand DNA of Empowering, Brave, Friendly, and Fun is at the heart of everything we do.We're seeking an ambitious Sales Advisor to join our team as a Customer Experience Ambassador. In this role, you'll be responsible for delivering exceptional customer...
-
Customer Relations Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdCompany OverviewRituals is a dynamic and fast-paced company that values its customers above all else. As a Customer Relations Ambassador, you will be the voice of our customers, providing exceptional service and support to ensure their satisfaction.
-
Customer Service Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland art'otel Amsterdam VoltijdAt art'otel Amsterdam, we are looking for a skilled Customer Service Ambassador to join our Front Office team. This exciting opportunity allows you to provide exceptional service to our guests and contribute to creating a memorable experience.About the RoleThis role is ideal for individuals who have excellent interpersonal skills and are passionate about...
-
Customer Service Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland NOVOTEL VoltijdEmployment OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Novotel Amsterdam City. This exciting role will involve providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.About the Job:To be responsible for the retail within the shop...
-
Customer Service Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Park Plaza Victoria Amsterdam VoltijdPark Plaza Victoria Amsterdam, a renowned hotel in the heart of the city, seeks a highly motivated Customer Service Ambassador to join their Front Office team.Job OverviewThe successful candidate will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out procedure for all guests. As a valued member of the...
-
Customer Experience Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland H&M Group VoltijdEmpowering Women through FashionWe are looking for a highly motivated and passionate individual to join our team as a Customer Experience Ambassador. In this role, you will be an ambassador for our company values of Empowering, Brave, Friendly, and Fun.About UsH&M Group is a purpose-driven brand that wants to make a difference in the world. We believe that...
-
Customer Experience Ambassador
2 weken geleden
Amsterdam, Noord-Holland, Nederland H&M Group VoltijdJob Title: Customer Experience AmbassadorAbout the Role:We're seeking a friendly and approachable Sales Advisor to join our team at H&M Group. As a Customer Experience Ambassador, you will play a vital role in enhancing the shopping experience for our customers.Key Responsibilities:• Provide high-level service to customers at every turn, from initiating...
-
Customer Service Team Lead
2 maanden geleden
Amsterdam, Noord-Holland, Nederland Richemont VoltijdMain Responsibilities:As a Customer Service Team Lead at Cartier, you will be responsible for managing and leading a team of approximately 15 multilingual Ambassadors. Your primary goal will be to ensure that the team delivers an excellent customer service experience in line with defined KPIs and Cartier standards.Key Responsibilities:- Foster a culture of...
-
Customer Relations Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Relations Ambassador to join our team at Rituals. As the voice of our customers, you will be responsible for providing exceptional service and support through various channels.Key Responsibilities:Support customers on social media, by email, and over the phoneIdentify and recommend...
-
Customer Service Ambassador
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam VoltijdAbout Pulitzer AmsterdamPulitzer Amsterdam is a unique and vibrant hotel located in the heart of Amsterdam. Our team is passionate about creating unforgettable experiences for our guests.Salary: €45,000 - €60,000 per yearWe are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our front office staff, you will be...
-
Customer Service Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland Meininger Hotels VoltijdWe are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at MEININGER Hotel Amsterdam City West.As a key member of our staff, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us. Your primary duties will include:Providing top-notch service to our guests, responding to...
-
Customer Service Team Lead
4 weken geleden
Amsterdam, Noord-Holland, Nederland Cartier VoltijdJob DescriptionWe are seeking an experienced Customer Service Team Lead to join our team at Cartier. As a Senior Ambassador, you will play a key role in leading and managing a team of customer service representatives.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyLead and manage a team of customer service...
-
Multilingual Customer Service Team Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Richemont VoltijdAbout the RoleWe are seeking a highly skilled Multilingual Customer Service Team Manager to lead our team of Ambassadors in providing exceptional customer service.Job DescriptionThis role is responsible for managing and leading a team of approximately 15 multilingual Ambassadors. The successful candidate will supervise, guide, manage, motivate, and support...
-
Customer Service Ambassador for a 4-Star Hotel in Amsterdam
4 weken geleden
Amsterdam, Noord-Holland, Nederland Leonardo Hotels VoltijdWe are seeking an enthusiastic and customer-focused individual to join our Front Office team at Leonardo Royal Hotel Amsterdam as a Customer Service Ambassador.About the RoleAs a Customer Service Ambassador, you will be the first point of contact for our guests, providing a warm welcome and ensuring their stay is nothing short of exceptional. Your role will...
-
Sales Ambassador
1 maand geleden
Amsterdam, Noord-Holland, Nederland adidas VoltijdAbout adidasWe're a team of rebellious optimists who lead an active lifestyle, creating innovations to balance sports and nature. Our core value is people, and we're passionate about inspiring change in our customers.Job OverviewWe're seeking a Sales Ambassador to connect with our customers, drive sales, and support merchandise management. As a key member of...
-
Customer Experience Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Casa Infante VoltijdJob Title: Customer Experience AmbassadorLocation: L'Antica Pizzeria da MicheleSalary: €25,000 - €35,000 per annumAbout Us: At L'Antica Pizzeria da Michele, we pride ourselves on delivering authentic Italian cuisine in a warm and welcoming atmosphere.Job Description:We are seeking dedicated individuals to join our team as Front of House Staff. As a key...
-
Customer Service Team Lead
3 weken geleden
Amsterdam, Noord-Holland, Nederland Cartier VoltijdRole OverviewWe are seeking an experienced Customer Service Team Lead to join our team at Cartier. As a leader, you will be responsible for driving the performance of our customer service team, ensuring that we deliver exceptional service to our clients.About the RoleThe Customer Service Team Lead will be responsible for leading a team of customer service...
-
Customer Relations
3 weken geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdRituals is a leading global beauty and wellness company that empowers individuals to cultivate meaningful moments in their daily routines. We are seeking an exceptional individual to join our team as a Customer Relations & Sales Ambassador, providing top-notch customer service and driving sales growth.Job OverviewThis role involves being the voice of our...
-
Front Desk Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland Melia Hotels International VoltijdUnlock Your Potential as a Front Desk AmbassadorAt INNSiDE Amsterdam, we are seeking a highly motivated and energetic Front Desk Ambassador to join our team. As the first point of contact for our guests, you will be the face of our hotel and play a crucial role in delivering exceptional customer service.About UsWe are part of Meliá Hotels International, a...