Sales Service Account Manager

3 dagen geleden


Utrecht, Utrecht, Nederland Carrier Voltijd

About the Role

Job Description Summary

As a Sales Service Account Manager at Carrier, you will be responsible for developing a portfolio of National Accounts in key growth verticals to drive new lines of business and grow market share for CHVAC Service Sales.

Working as a strategic partner and advisor with key clients, you will discover new opportunities by working together for mutual benefit.

You will drive Sales through working with customers to identify and close Sales Opportunities across the full range of Carrier CHVAC Service Solutions, including Service Agreements, Repairs, Parts, Modernizations, and Controls.

Requirements

  • Education: Bachelor's degree.
  • Experience working in a service-based, technology/equipment industry.
  • Experience in managing a portfolio of Strategic Accounts is essential.
  • Skilled in professional value-based selling processes and techniques in a B2B environment.
  • Effective communication and interpersonal skills with the ability to develop senior customer stakeholder relationships.
  • Ability to work effectively in a matrixed corporate environment, including Local Sales, Sales Operations, Service Operations, Product, and Global Account teams.
  • Extensive experience of working with Salesforce CRM and proficiency in common office applications such as MS Office and other business applications.

Responsibilities

  • Builds long-term relationships with existing and potential customers.
  • Experience in developing senior-level relationships.
  • Works with the Europe Service Strategic Account manager to provide local input with strategic accounts.
  • Identifies, qualifies, and develops a pipeline of Sales Opportunities for a Key Accounts Portfolio.
  • Leads the customer account planning cycle, ensuring account plans are in place with each assigned customer aligned to their needs and expectations of Carrier.
  • Identifies customer needs and develops solutions and proposals aligned to the customer's buying cycle.
  • Negotiates contracts to deliver Orders, Sales & Margin targets.
  • Closes Sales opportunities and coordinates customer onboarding.
  • Embraces Salesforce CRM to record Leads, Contacts, Activities, Opportunities, and create an accurate forecast of Orders.

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.



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