Professional in Client Relationship Development

4 dagen geleden

Den Haag, Zuid-Holland, Nederland Robin Radar Systems Voltijd

Drive Business Growth as a Client Relationship Manager at Robin Radar Systems

We are seeking a skilled Client Relationship Manager to join our team at Robin Radar Systems. As a key member of our Wind Sector team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring the success of our projects.

Key Responsibilities:

1. Client Relationship Management

  • Develop and maintain long-term relationships with global clients, ensuring they become and remain Robin Radar Systems ambassadors.
  • Listen to client needs, anticipate actions, and liaise with internal teams to ensure satisfaction and project execution.
  • Regularly check and ensure customer satisfaction, addressing concerns promptly.

2. Sales and Account Growth

  • Generate sales by expanding current business, negotiating and closing new and renewal contracts.
  • Reach or exceed targets through proactive account management and support pipeline growth.
  • Establish and execute account plans to drive results, both in-person and virtually with key stakeholders like Environmental and Project managers worldwide.

3. Solutions, Negotiation, and Advisory

  • Translate customer needs into realistic, appealing solutions, providing negotiation and advisory services to meet expectations.
  • Follow up on client inquiries, supporting both existing and prospective clients, in collaboration with internal teams (e.g., tender, technical sales, radar specialists).

Requirements:

  • University degree (BA or MSc/MBA) is required.
  • Proven experience in customer relationship management is essential.
  • International Exposure: 8+ years of experience, ideally in an international or multi-cultural environment.
  • Language Proficiency: Fluency in English is a must; additional languages are a plus.
  • Offshore Experience: Experience in offshore industries is an advantage.
  • Work Availability: Ability to work full-time (40 hours per week).
  • Analytical and Detail-Oriented: Strong analytical thinking and attention to detail are key.
  • Collaborative and Independent: A team player who can also thrive when working independently.
  • Hands-on and Assertive: Confident, proactive, and willing to get involved at all levels.
  • Driven to Improve: Proactive in driving continuous improvements and solutions.
  • Cross-Cultural Communication: Excellent communication skills, especially in working with diverse cultures and backgrounds.
  • Travel Flexibility: Willingness to travel up to 20% of the time.

Additionally, depending on the role and its responsibilities, we may request a certificate of conduct (VOG) before or during the employment period. We appreciate your understanding and cooperation in this matter.

About Us:

Raedon Radar Systems is a technology leader in tracking and classification of small objects. Our mission is to increase the safety of people and wildlife by preventing bird strikes in aviation, reducing the environmental impact of wind farms, and protecting humans and critical infrastructure against drones. We achieve this by combining purpose-built radars with unique software algorithms. This powerful combination allows us to provide actionable information that empowers users to prevent serious incidents.

We are growing fast, but we stay true to our core values of trust, transparency, and responsibility. At Robin Radar Systems, our accomplishments rely on our remarkable team of dedicated professionals who bring passion to their work every day.

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