XR Customer Success Specialist

6 dagen geleden


Utrecht, Utrecht, Nederland SyncVR Medical B.V. GmbH ApS Ltd. Voltijd
About SyncVR Medical

SyncVR Medical is a leading provider of Extended Reality (XR) healthcare solutions, serving over 250 hospitals across Europe. Our mission is to revolutionize healthcare by connecting patients and healthcare professionals with cutting-edge VR and AR technology.

Job Summary

We are seeking a highly motivated and experienced XR Customer Success Specialist to join our team. As a key member of our growth team, you will be responsible for implementing and supporting our XR technology in hospitals, ensuring seamless adoption and maximizing customer satisfaction.

Key Responsibilities
  • Implement XR technology in hospitals, providing training and support to healthcare professionals;
  • Develop and maintain strong relationships with customers, identifying and addressing their needs and concerns;
  • Collaborate with our Business Development team to ensure successful onboarding of new customers;
  • Provide product insights and feedback to our software development team to inform product roadmap and enhancements;
  • Work closely with our cross-functional teams to drive business growth and expansion.
Requirements
  • Proven experience in customer success, account management, or a related field;
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders;
  • Fluency in Dutch, with a strong understanding of the Dutch healthcare market;
  • Knowledge of XR technology and its applications in healthcare;
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and business growth.
What We Offer
  • A competitive salary range of €2750 - €4000, depending on experience;
  • A comprehensive benefits package, including stock options and a flexible work environment;
  • The opportunity to work with a cutting-edge technology and make a meaningful impact on the lives of patients and healthcare professionals;
  • A dynamic and supportive team environment, with a focus on collaboration and innovation.

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