Customer Success Ambassador
3 dagen geleden
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Representative at Undutchables. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.
**Key Responsibilities**
- Develop and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions to meet their objectives.
- Work closely with our account managers to identify new business opportunities and develop strategic plans to drive growth.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal stakeholders to ensure seamless delivery of customer solutions and identify areas for process improvement.
- Conduct regular business reviews with clients to ensure their needs are being met and identify opportunities for upselling and cross-selling.
**Requirements**
- C2 level of French and experience in the French market.
- Professional level of English.
- Customer-oriented mindset and communication style.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
**What We Offer**
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a diverse and international team.
- Professional development opportunities, including training and mentorship.
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