Customer Success Ambassador

3 dagen geleden


Utrecht, Utrecht, Nederland Undutchables Voltijd

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Representative at Undutchables. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.

**Key Responsibilities**

  • Develop and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions to meet their objectives.
  • Work closely with our account managers to identify new business opportunities and develop strategic plans to drive growth.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with internal stakeholders to ensure seamless delivery of customer solutions and identify areas for process improvement.
  • Conduct regular business reviews with clients to ensure their needs are being met and identify opportunities for upselling and cross-selling.

**Requirements**

  • C2 level of French and experience in the French market.
  • Professional level of English.
  • Customer-oriented mindset and communication style.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.

**What We Offer**

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a diverse and international team.
  • Professional development opportunities, including training and mentorship.


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