Cartier Client Relationship Specialist

3 weken geleden


Amsterdam, Noord-Holland, Nederland Cartier Voltijd
Make a Lasting Impact with Cartier

As a Client Advisor at Cartier, you will be responsible for building and nurturing client relationships in the German-speaking markets. Your role will involve representing the voice of Cartier Maison, showcasing your passion for forming lasting relationships, and offering an outstanding service to our customers at an excellent level of German or Swiss-German.

While advising via phone and web-based channels, you will be responsible for upholding an excellent level of customer support that coincides with the quality our Maison Cartier represents in the market. You will apply your commercial sense to identify sales opportunities, maintain the interest and engagement of our customers at the highest level, and deliver expert knowledge on the creations and the Maison Cartier you represent while providing the highest quality of service.

We will support you in delivering expert knowledge on the creations and the Maison Cartier you represent while providing the highest quality of service. Operating within our guidelines and being a part of our exciting future plans, will allow you to further your market knowledge and develop with our department.

Key Responsibilities:
  • Offer excellent client support, understanding that upper luxury is in the way Cartier supports its customers.
  • Work in a complex environment, creating and maintaining positive relationships, even with teams or individuals outside of your direct control.
  • Be the main point of contact for our customers, helping them craft unforgettable moments for their loved ones by selecting the right Cartier creation for an important occasion in their lives.
  • Master the extensive yet intriguing product knowledge and the tools we use, operating within brand guidelines to uphold the quality we represent.
  • Show your passion and pride in your work, connecting with our loyal customers and showing that we truly care.
  • Be proactive and help each other in a smaller team, with attention to detail and a good system mindset.

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