Technical Support Specialist

4 weken geleden


Utrecht, Utrecht, Nederland Team ITG Voltijd
About the Role

We are seeking a highly skilled Technical Support Engineer to join our team at Deployteq. As a key member of our Customer Support team, you will be responsible for providing exceptional support to our clients, ensuring they receive the best possible experience with our marketing automation platform.

Responsibilities
  • Analyze customer inquiries and provide clear, concise solutions to their technical issues.
  • Collaborate with our Development team to resolve complex technical problems and implement platform improvements.
  • Communicate platform updates and new features to our Product Development team.
  • Advise clients on best practices for database management and segmentation.
  • Work closely with our Client Services team to deliver innovative campaign solutions.
Requirements
  • Proven experience in a similar role or recent graduate with a strong foundation in technology.
  • Excellent problem-solving skills and ability to communicate complex technical information to non-technical stakeholders.
  • Strong command of the English language, both written and verbal.
  • Ability to work effectively in a fast-paced environment and prioritize multiple projects simultaneously.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including collective health insurance, pension, and 25 vacation days.
  • A comprehensive training program and budget for professional development.
  • A fun and collaborative team culture with regular social events and activities.


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