Technical Services Director

1 week geleden

Amsterdam, Noord-Holland, Nederland Dover Corporation Voltijd

As a Technical Services Director at Dover Corporation, you will be responsible for leading a team of Field Service Engineers across the Netherlands and Belgium. Your primary goal will be to ensure the best possible service to our customers in close collaboration with the local sales organization.

Key Responsibilities:

  • Management of the Field Service team to generate a close team ethic
  • Support client visits and KPI monitoring
  • Manage relationship and collaboration agreements with Outsourcing partners
  • Establish direct communication with key customers
  • Perform people/performance management
  • Build specific action plans and monitor when required
  • Build a strong relationship with Sales, assuring the most efficient communication between the Technical Team and Sales Team
  • Attend onsite visits with engineers and perform regular customer visits
  • Responsible for overall administrative tasks, required to support the team members

Requirements:

  • At least 2-3 years' experience working in a similar role, Managing a technical team or service delivery, with a focus on technical skills as well as administrative
  • Strong communication skills with ability to work strongly with Sales Management for the area
  • Exceptional organization and team management skills with excellent ability to meet deadlines
  • Work experience within SAP or similar ERP is preferred but not essential
  • Excellent Dutch & English language skills are a must

What We Offer:

  • Growth opportunities within an international environment
  • Company car
  • Annual performance-based pay reviews
  • Yearly Bonus scheme
  • Pension scheme
  • 2 months probationary period
  • Employee assistance programme (helpline)
  • Long service awards
  • WFH options (at least 2/3 days per week onsite)
  • Recruitment Referral bonus
  • Regular employee recognition
  • Smart casual dress code

Our Values:

  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness, and trust
  • Expectations for results
  • Respect and value people

We are looking for a candidate who is aligned to our values and culture. If you believe you match our requirements, then apply. We look forward to hearing from you.

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