Supply Chain Commerce Lead
3 weken geleden
At Manhattan Associates, we empower individuals to drive innovation and excellence in supply chain commerce. As a key member of our team, you will be responsible for delivering exceptional support and solutions to our clients.
Key Responsibilities:
- Troubleshoots and resolves complex issues that arise post implementation, serving as an escalation point for critical customer concerns.
- Manages upgrades of additional functionality to ensure seamless integration and optimal performance.
- Prioritizes issues and projects for the entire team, driving efficiency and productivity.
- Develops and implements product improvements based on customer feedback, enhancing the overall user experience.
- Identifies opportunities for client training, software sales, and new service sales, driving business growth and expansion.
- Leads team training and mentoring, performance evaluation, goal setting, project management, and staffing, ensuring team success and development.
- Collaborates with HR to acquire and train new resources, fostering a culture of excellence and growth.
Our Commitment to Diversity and Inclusion
We value and celebrate the unique backgrounds, experiences, and perspectives of our team members, creating a workplace that is inclusive, equitable, and empowering. Manhattan Associates is an Equal Employment Opportunity Employer, committed to hiring qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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