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Dutch Speaking Customer Service Representative in Greece

1 maand geleden

Enkhuizen, Noord-Holland, Nederland Patrique Mercier Recruitment Voltijd
Customer Service Representative Opportunity in Greece

Patrique Mercier Recruitment is seeking a highly skilled Dutch-speaking customer service professional to join our team in Greece. As a leading recruitment agency specializing in multilingual roles abroad, we offer a unique opportunity for talented individuals to embark on a new chapter in their careers.

Key Responsibilities:
  • Deliver exceptional customer support to Dutch-speaking clients through various channels, including telephone, email, and live chat.
  • Effectively address customer inquiries, providing solutions and information as needed.
  • Maintain a detailed and accurate record of customer interactions to ensure follow-up and resolution.
  • Work collaboratively with team members to enhance service standards and improve client satisfaction.
  • Stay informed about product offerings and company policies to assist customers knowledgeably.
  • Identify recurring customer issues and provide feedback to management for continuous improvement.
  • Achieve personal and team targets while promoting a positive work atmosphere.
Requirements:
  • Fluency in Dutch (both written and spoken) is mandatory; English proficiency is advantageous.
  • Previous experience in customer service or related fields is preferred.
  • Excellent communication and problem-solving skills to assist customers effectively.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Familiarity with customer service tools and software is a plus.
  • Strong team player with a positive attitude and a willingness to learn.
  • Open to relocating to Greece and embracing a new cultural experience.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)