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Retail Team Lead

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Nike Voltijd
About the Role

We are seeking a highly motivated and customer-focused Retail Team Lead to join our Nike team. As a Retail Team Lead, you will be responsible for delivering exceptional customer service and driving sales through product knowledge and expertise.

Key Responsibilities
  • Utilize exceptional customer service skills to connect customers with the right product and drive sales
  • Handle complex transactions and customer service situations
  • Provide expertise in one or more areas, including shipping and receiving, cashier duties, and customer service
  • Seek ongoing training and education to further develop expertise
  • Assist managers in conducting formal onboarding and training programs for associates
  • Assist with loss prevention efforts by providing proactive customer service
  • Assist in coordinating work of other associates
  • May have key holder responsibilities
Requirements
  • High school diploma or equivalent
  • 3 years retail experience
  • Basic computer skills, including Microsoft Office
  • Ability to work weekends, evenings, and holidays as needed
About Nike

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. Our mission is to bring inspiration and innovation to every athlete in the world.

We are committed to employing a diverse workforce and consider qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.