Dutch Payroll Lead Specialist

7 dagen geleden

Nieuwegein, Utrecht, Nederland Alight Voltijd

Job Summary



We are seeking a highly skilled and experienced Dutch Payroll Lead Specialist to join our team at Alight. In this role, you will be responsible for supporting the country and utilizing your functional and technical expertise, as well as country-specific knowledge, to ensure that operational teams are skilled and knowledgeable in meeting our client deadlines.



Main Responsibilities




  • Support Managers with client engagement, ensuring all information is accurate and provided on time.
  • Support the Sales process to ensure the scope of service is feasible and highlight any concerns immediately to the Senior Operations Manager.
  • Provide support and guidance for all implementations and go lives, while ensuring automation and standards are utilized.
  • Lead projects designed to improve customer satisfaction and business performance.
  • Provide daily functional support to the teams to support the successful delivery of payrolls.
  • Responsible for the maintenance of the Country Solution workbook.
  • Responsible for the management of the legislation roadmap and ensuring the team is upskilled in upcoming changes and processes are updated where needed.
  • Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate.
  • Working with Operational Management, Transformation, and Products to implement automation, innovation, and any continuous improvement programs.
  • Responsible for Year End to ensure deadlines are met successfully.
  • Proactively identify upsell opportunities.
  • Support Management with the resolution of client escalations, along with lessons learned.
  • Upskill and develop team members through training delivery and coaching to enable them to fulfill their role.
  • Adhere to Alight Security Standards.
  • Able to recognize and deal appropriately with sensitive and confidential information.
  • Time Recording to be completed on time and accurately.
  • Contribute to team meetings and raise any issues immediately to your Operations Manager.
  • Ensure you are up to date with all Alight announcements and communications.
  • Build good relationships with all lines of businesses.
  • Participate in projects as needed and assigned.


Professional/Job Experience




  • Strong knowledge of various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits, and other key areas that integrate with payroll.
  • Able to identify and mitigate risks.
  • Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
  • Flexibility to support a global and fast-paced environment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Self-motivated and a willingness to learn.
  • Able to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.


Academic Degree/Education and Training



Essential




  • BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or an equivalent combination of education and experience.
  • 5-8 years of relevant experience administering Payroll in an HR consulting, HR Outsourcing, or Corporate environment.
  • Expert knowledge on payroll processes, practices, and associated legislation.


Desirable




  • HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred.
  • Payroll certifications, PDL, VPS.
  • Experience managing small-medium scale projects.


Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced its intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position, which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.



We offer you a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.

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