Food & Beverage Operations Lead Venues
1 maand geleden
At Pulitzer Amsterdam, we are true storytellers, and you only have to step inside to know why It is the home of 225 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden, and the modern-Dutch restaurant Jansz., all with stories we can't help but share.
We are social and charming by nature, creating everlasting memories for our guests. If you're passionate about delivering exceptional service in the hospitality industry and thrive in a dynamic environment where no two days are the same, we'd love to hear from you
Key Responsibilities:- Take orders, provide proactive information, consult kitchen management regarding special guest requests.
- Assist in setting up buffets, function rooms, etc.
- Identify anticipated shortcomings to prevent disruptions in service flow.
- Prepare and manage the cash register.
- Conduct briefings and handovers effectively.
- Allocate tasks, provide instructions, monitor progress and quality.
- Guide and train new employees, interns, and trainees.
- Address and resolve inquiries, complaints, and issues promptly.
- A true storyteller with a genuine passion for service.
- A team player who thrives in a collaborative environment, inspiring and motivating colleagues.
- Flexibility to work weekdays and weekends, adapting to the dynamic nature of our industry.
- A natural connector, dedicated to forging personal connections with guests and creating unforgettable experiences through personalized service.
- Minimum of 2 years of work experience in the restaurant industry; preferably in a hotel.
- A high level of ownership, as you will be responsible for running the venues independently.
- Fluent in English with excellent communication skills.
- Ability to work under pressure with great attention to detail.
We offer a competitive salary, which will be discussed during the interview. If you're someone who thrives in a fast-paced environment, is dedicated to delivering outstanding service, and enjoys working as part of a dynamic team, we'd love to hear from you
What's in it for you?- Experience Stay at Pulitzer Amsterdam as part of our introduction program.
- 5 complimentary nights per year at Lore Group hotels.
- Employee and Friends & Family discount rates at Lore Group hotels.
- 50% discount in restaurants & bars at 16 partner hotels in the city.
- Unlimited appointments per year with a psychologist or coach via OpenUp.
- Staff events.
- Prepared meals in the canteen.
- Discount on Health Insurances.
- Clothing allowance (if applicable).
- Shoe allowance.
- Travel allowance.
Location: Amsterdam
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