Customer Service Representative

1 maand geleden


Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Troubleshoot customer issues and provide technical support
  • Investigate customer complaints and resolve them in a timely manner
  • Document customer interactions and provide feedback to management
  • Identify customer needs and provide solutions

Requirements:

  • Minimum of 2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Knowledge of customer service software, databases, and tools
  • Ability to work in a fast-paced environment


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