Customer Service Representative
1 maand geleden
We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot customer issues and provide technical support
- Investigate customer complaints and resolve them in a timely manner
- Document customer interactions and provide feedback to management
- Identify customer needs and provide solutions
Requirements:
- Minimum of 2 years of customer service experience
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Knowledge of customer service software, databases, and tools
- Ability to work in a fast-paced environment
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