Dutch Speaking Customer Service Representative

7 dagen geleden


Venlo, Limburg, Nederland VidaXL Voltijd
About the Role

We are seeking a highly skilled and enthusiastic Dutch speaking Customer Service Representative to join our team at VidaXL. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our Dutch-speaking customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries and resolve issues via phone, email, and chat
  • Provide product information and assistance to customers
  • Work closely with the team to ensure customer satisfaction and resolve complex issues
  • Meet and exceed customer service standards and targets

Requirements

  • Dutch and English verbal and written skills are very good
  • Experienced in client contact
  • Known for your enthusiastic personality
  • Clever in working with computers and MS Office
  • Ability to come to vidaXL Venlo office once per month
  • Living in the Netherlands

About VidaXL

VidaXL is a major player in the ever-growing world of e-commerce. Since our foundation in 2006, we've expanded our global reach, serving millions of customers with a vast selection of products for every aspect of their lives. Our bold and down-to-earth approach sets us apart. We embrace challenges, take chances, and try new things every day, all to provide the best possible experience for our customers.

We believe in our people, and we love to invest in their personal growth. We offer the freedom to seize opportunities, thrive, and grow alongside a global e-commerce leader.

What We Offer

  • The chance to grow in a fast-growing company
  • Travel allowance of 0.23€ per km
  • Non-contributory pension
  • 25 vacation days (on a full-time basis) with the possibility to buy 10 more
  • 8% holiday allowance
  • 20% discount on all vidaXL products


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