InVue Technical Support Expert

7 dagen geleden


Hoofddorp, Noord-Holland, Nederland InVue Voltijd

Job Summary

InVue is seeking a technical professional to serve as a Technical Support Specialist. This role involves direct customer interaction, product mentoring, coaching, and consulting services. The ideal candidate will have experience with technology, innovation, and problem-solving.

Key Responsibilities:

  • Become proficient with InVue's product suite, troubleshooting issues through various channels.
  • Establish and maintain positive customer relationships through continuing education and issue resolution.
  • Replicate issues, determine severity, and manage technical service requests.
  • Communicate and collaborate with cross-functional teams to resolve issues.
  • Update and expand the Help Center, documenting best practices.

Requirements:

  • End-to-end problem analysis, articulating technical issues clearly.
  • Demonstrated experience in technical writing, creating user-friendly guides.
  • Proven experience working in Zendesk Suite.
  • Ability to adapt to new technologies and flourish in a fast-paced environment.


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at InVue. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat. Troubleshoot issues with InVue's...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleWe are seeking a highly skilled and experienced Customer Support Expert to join our team at InVue. As a key member of our customer care department, you will play a vital role in ensuring the highest level of customer satisfaction through product mentoring, coaching, and consulting services.Key ResponsibilitiesBecome proficient with InVue's...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at InVue. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesBecome highly proficient with InVue's product suite and troubleshoot issues through various...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    Job Title: Technical Support SpecialistDescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at InVue. As a Technical Support Specialist, you will play a critical role in ensuring the highest level of customer satisfaction through product mentoring, coaching, and consulting services.Responsibilities:Become...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    Job Title: Technical Support SpecialistDescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at InVue. As a Technical Support Specialist, you will play a critical role in ensuring the highest level of customer satisfaction through product mentoring, coaching, and consulting services.ResponsibilitiesBecome highly proficient...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    Job Title: Technical Support SpecialistDescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at InVue. As a key member of our customer support team, you will play a critical role in ensuring the highest level of customer satisfaction through product mentoring, coaching, and consulting...

  • Customer Service Director

    1 week geleden


    Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    Job DescriptionDirector of Customer CareInVue is a global company headquartered in the US, which provides retailers and commercial retail businesses with innovative sales enablement and security hardware and software solutions. Our products balance the need for increasing sales and associate productivity with theft prevention and security requirements and...

  • Customer Care Director

    4 weken geleden


    Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About InVueInVue is a global company headquartered in the US, providing innovative sales enablement and security hardware and software solutions to retailers and commercial retail businesses. Our products balance sales and associate productivity with theft prevention and security requirements, enhancing the customer experience and empowering store...

  • Customer Care Director

    3 weken geleden


    Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleWe are seeking a highly skilled and experienced Customer Care Director to lead our EMEA operations. As a key member of our team, you will be responsible for managing all operational and customer success capabilities in support of our Europe and MEA business units.Key ResponsibilitiesManage the daily operations staff in the Hoofddorp...

  • Customer Care Director

    2 weken geleden


    Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleThis is a leadership position responsible for managing all operational and customer success capabilities in support of the Europe and MEA business units. The successful candidate will collaborate directly with customers and sales and supply chain leaders to meet the growth initiatives of the regions.Key ResponsibilitiesManage the daily...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleWe are seeking a highly skilled and experienced Director of Customer Care to lead our EMEA business unit. As a key member of our global team, you will be responsible for managing all operational and customer success capabilities in support of our Europe and MEA business units.Key ResponsibilitiesManage the daily operations staff in the...

  • Technical Support Expert

    3 weken geleden


    Hoofddorp, Noord-Holland, Nederland Apics FlexJobs Voltijd

    Job Title: Technical Support SpecialistAbout the Role:Apics FlexJobs is seeking a skilled Technical Support Specialist to join our team.Key Responsibilities:- Provide technical assistance to customers- Troubleshoot and resolve technical issues- Collaborate with internal teams to ensure seamless supportRequirements:- Fluency in English and French- Strong...


  • Hoofddorp, Noord-Holland, Nederland InVue Voltijd

    About the RoleWe are seeking a highly experienced and skilled Director of Customer Care to lead our EMEA operations. As a key member of our global team, you will be responsible for managing all operational and customer success capabilities in support of our Europe and MEA business units.Key ResponsibilitiesManage the daily operations staff in the Hoofddorp...

  • Technical Support Expert

    2 weken geleden


    Hoofddorp, Noord-Holland, Nederland Apics FlexJobs Voltijd

    A leading company in the technical sector is seeking a skilled Technical Support Specialist to join their team. The ideal candidate will possess fluency in both English and French, with a strong ability to provide technical assistance and support.Key Responsibilities:Provide technical support and assistance to customers and colleaguesResolve technical issues...


  • Hoofddorp, Noord-Holland, Nederland Apics FlexJobs Voltijd

    Job Title: Technical Support Specialist for Transport SystemsAbout the Role: We are seeking a highly skilled Technical Support Specialist to join our team at Apics FlexJobs. As a Technical Support Specialist, you will be responsible for performing technical evaluations of transport systems.Key Responsibilities: Performing technical evaluations of transport...


  • Hoofddorp, Noord-Holland, Nederland Intralox Voltijd

    Intralox, a leading provider of comprehensive conveyance solutions, seeks a skilled Technical Support Specialist to join its team. As a member of the Technical Support Group, you will provide first-line, remote technical support to French-speaking customers and internal departments.Key Responsibilities:Provide expert remote technical support and...


  • Hoofddorp, Noord-Holland, Nederland Intralox Voltijd

    At Intralox, we are looking for a skilled Technical Support Engineer to join our team. As a member of our Technical Support Group (TSG), you will be part of a multicultural team providing first-line, remote technical support to our French-speaking customers and internal departments. You will work in a broad range of industries, providing technical support...


  • Hoofddorp, Noord-Holland, Nederland Evolution Voltijd

    We are seeking a skilled Electronics Expert to provide technical support for our gaming machines. In this role, you will be responsible for assembling, maintaining, and repairing hardware systems, as well as troubleshooting and resolving hardware-related issues.To thrive in this position, you must be a creative problem solver, comfortable working under...

  • Technical Solutions Expert

    3 weken geleden


    Hoofddorp, Noord-Holland, Nederland 3330 Kyndryl Nederland B.V. Voltijd

    About the RoleWe are seeking a highly skilled Technical Solutions Expert to join our team at 3330 Kyndryl Nederland B.V. As a Technical Solutions Expert, you will be responsible for developing complex integrated solutions for our Infrastructure, Project, and Consulting services, and delivering value directly to our customers.Key ResponsibilitiesDevelop and...

  • Technical Solutions Expert

    2 weken geleden


    Hoofddorp, Noord-Holland, Nederland 3330 Kyndryl Nederland B.V. Voltijd

    About the RoleWe are seeking a skilled Customer Technology Advisor to join our dynamic team. As a certified expert in the Data and AI domain, you will be at the forefront of revolutionizing technology solutions for our valued customers.In this role, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer...