Technical Support Specialist
4 uur geleden
As a Technical Support Specialist, you will be instrumental in supporting our software partners during the implementation of VONQ APIs and Widgets. Your technical expertise will be crucial in providing guidance and troubleshooting support to ensure a smooth onboarding process.
Knowledge Base ManagementYou will be responsible for updating and maintaining our knowledge base with relevant and up-to-date content. This will ensure that our partners and customers have access to comprehensive resources to support their VONQ products.
Support Ticket ResolutionYou will respond to and resolve support tickets from partners efficiently, ensuring timely and effective solutions. Your ability to analyze and fix issues will be essential in maintaining high partner satisfaction.
Partner End-Customer OnboardingYou will provide onboarding support for end-customers using VONQ products, ensuring they have a seamless start with our services. Your excellent communication skills will be crucial in managing a stellar relationship with our partners and their customers.
Why VONQ?We are a vanguard in recruitment technology, revolutionizing the industry with our smart recruitment marketing solutions. As a Technical Support Specialist, you will be part of an A-team in a dynamically developing international tech realm.
We offer a market-competitive salary, top-notch gear, unlimited vacation days, and a fair contribution to your pension fund. You will also enjoy flexible hours and a hybrid office-home culture, as well as skill-building opportunities and challenges to help you grow.
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