IT Support Specialist
1 dag geleden
We are seeking a skilled Onsite Technical Engineer to provide top-notch technical support and resolve complex hardware and software issues.
Key Responsibilities:- Troubleshooting and Resolution: Diagnose, troubleshoot, and resolve a wide range of issues with hardware, software, and operating systems.
- Collaboration and Teamwork: Operate independently or as a key member of a collaborative team.
- Hardware and Software Installation: Install, upgrade, and support end-user workspace hardware, including desktops, laptops, printers, mobile devices, and video/conference equipment.
- Error Analysis and Resolution: Analyze and resolve errors, maintain hardware, install/remove workstations, configure new software (IMACD), and manage user accounts via Active Directory.
- Software Deployment: Deploy software and operating systems using SCCM or other deployment technologies.
- Ticketing System: Document your problem-solving approach and resolutions in a ticketing system.
- IT Asset Management: Manage IT assets effectively and efficiently.
- Experience: Proven experience with onsite support and ticketing systems.
- Technical Skills: Proficiency in Windows and a variety of software applications.
- Expertise: Expertise in Managed Print Service (MPS), and configuration of mobile phones (Apple and Android) using MS Intune and MS Office 365.
- Languages: Bilingual fluency in Dutch and English.
- Customer Orientation: Strong customer-oriented approach.
The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills. The estimated salary for this position is $85,000 - $110,000 per year, depending on experience and qualifications.
We value our employees' contributions and offer competitive compensation packages. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.
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