IT Support Specialist

1 dag geleden


Den Haag, Zuid-Holland, Nederland Undutchables Voltijd
Job Title: IT Support Specialist

We are seeking a skilled Onsite Technical Engineer to provide top-notch technical support and resolve complex hardware and software issues.

Key Responsibilities:
  • Troubleshooting and Resolution: Diagnose, troubleshoot, and resolve a wide range of issues with hardware, software, and operating systems.
  • Collaboration and Teamwork: Operate independently or as a key member of a collaborative team.
  • Hardware and Software Installation: Install, upgrade, and support end-user workspace hardware, including desktops, laptops, printers, mobile devices, and video/conference equipment.
  • Error Analysis and Resolution: Analyze and resolve errors, maintain hardware, install/remove workstations, configure new software (IMACD), and manage user accounts via Active Directory.
  • Software Deployment: Deploy software and operating systems using SCCM or other deployment technologies.
  • Ticketing System: Document your problem-solving approach and resolutions in a ticketing system.
  • IT Asset Management: Manage IT assets effectively and efficiently.
Requirements:
  • Experience: Proven experience with onsite support and ticketing systems.
  • Technical Skills: Proficiency in Windows and a variety of software applications.
  • Expertise: Expertise in Managed Print Service (MPS), and configuration of mobile phones (Apple and Android) using MS Intune and MS Office 365.
  • Languages: Bilingual fluency in Dutch and English.
  • Customer Orientation: Strong customer-oriented approach.

The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills. The estimated salary for this position is $85,000 - $110,000 per year, depending on experience and qualifications.

We value our employees' contributions and offer competitive compensation packages. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.


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