Senior Field Engineer

1 dag geleden

Utrecht, Utrecht, Nederland Expleo Voltijd
Job Title: Senior Field Engineer

Expleo is seeking a highly skilled and motivated Senior Field Engineer to join our team. As a Senior Field Engineer, you will be responsible for troubleshooting and resolving complex technical issues, ensuring peak system performance and reliability for our valued clients.

Key Responsibilities:
  • Troubleshoot products at customer sites to ensure maximum availability and customer satisfaction.
  • Provide technical expertise to subcontractors, warranty support team, project team members, and less experienced personnel.
  • Carry out troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair.
  • Carry out Fleet check activities.
  • Reports & register any deviation (failure/event) in Failure Management data base including configuration data.
  • Support operation helpdesk.
  • Apply & enforce EHS & security rules and relevant PI processes on customer site.
  • Execute test & troubleshoot procedures to evaluate system performance and performs failure analysis on parts to be returned for repair.
  • Support Implementation Field Modifications (FM operator), if required.
  • Support specific technical investigations by Engineering or internal/external Suppliers.
  • Recommends preventative and corrective actions.
  • Instructs and directs operators in field modification and repairs if needed.
  • Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.
  • Ensure good information flow about interventions & operations within Troubleshooting to support shift transition, if needed.
  • Conducts peer reviews of PI activities and provide technical leadership if requested.
  • Achievement of contractual availability (milestone) targets.
Requirements:
  • Certified Technician or Undergraduate in a technical field (mechanical or electrical/electronics).
  • 5 years of technical troubleshooting/investigation experience (mechanical or electrical/electronics).
  • Strong PC knowledge and be able to do software updates on the vehicles.
  • Minimum IT knowledge, knowledge of Maximo is a benefit.
  • EHS knowledge and exposure, internal EHS training.
  • Strong Product knowledge.
  • Railway Safety/Product liability.
  • Engineering knowledge.
  • Able to work in shifts (day/night) and weekend.
  • Fluent Dutch and knowledge of English.
What's in it for you:
  • Immediate indefinite employment if we see eye to eye.
  • Interesting assignments in the manufacturing, automotive, and energy sectors.
  • Competitive base salary and 8% vacation allowance.
  • Pension accrual.
  • Monthly net expense allowance and net telephone allowance.
  • Net year-end bonus at the end of the year.
  • 28 days off with a 40-hour contract or pro rata.
  • Besides financial, also sincere appreciation for the effort and work you do for the client and Expleo.
  • Extensive mobility solution (lease car, own car, public transport pass, bicycle, a certain combination of these).
  • Facilities to work from home (monitor, desk).
  • Social events, workshops, outings, and drinks.

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