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Senior Director Operations Engineering
2 maanden geleden
Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. As a Senior Director of Operations Engineering, you will be responsible for leading the Problem Management and Risk Management function within the Engineering department.
Key Responsibilities:- Develop and execute the strategic vision for the Problem & Risk Management functions within the Engineering department
- Lead and mentor a team of problem managers, risk managers, and engineers, fostering a culture of accountability, innovation, and continuous improvement
- Collaborate with executive leadership to ensure alignment of problem and risk management strategies with overall business objectives
- Oversee the identification, analysis, and resolution of (recurring) issues across the critical facility assets in all our data centers
- Ensure thorough root cause analysis (RCA), utilizing structured methodologies (e.g. 5-Whys, Ishikawa) is conducted for incidents and the identification of systemic issues, and that permanent corrective actions are implemented effectively
- Manage the entire lifecycle of problems, from detection and prioritization to documentation and resolution, minimizing impact on business operations
- Identify, assess, and mitigate risks related to technology and operations, ensuring the protection of the organization's assets and operations
- Develop and implement risk management frameworks, policies, and procedures in alignment with industry standards
- Monitor emerging risks, industry trends, and regulatory changes, adjusting strategies as needed to address potential threats
- Strong intellect ideally with a bachelor's or master's degree or equivalent experience in engineering or related field
- Substantial experience in engineering in data centers or a related field such as mission critical, oil and gas, chemicals, aerospace or transportation with a core focus on problem management and risk management
- Demonstrable leadership experience as a manager of leaders (directors), steering similar-sized cross-functional teams (c20) in a complex, fast-paced environment
- Proven experience in implementing and managing problem and risk management processes aligned with industry standards (e.g., ITIL)
- A collaborative environment with a mix of on-site and remote work arrangements
- Opportunities for professional growth and development
- A competitive salary and benefits package
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.