Customs Relations Specialist

1 maand geleden


Eindhoven, Noord-Brabant, Nederland Olympia Voltijd
Job Summary

DHL Global Forwarding, a leading provider of international logistics services, is seeking a skilled Customs Relations Specialist to join our Control Tower team. As a key member of our team, you will be responsible for handling customer inquiries, administrative tasks, and phone calls to ensure seamless service delivery.

About the Role

The Control Tower is a specialized department within DHL Global Forwarding Netherlands, managing large accounts. As a Customs Relations Specialist, you will collaborate closely with colleagues from DHL Global Forwarding Netherlands, international branches, and other DHL business units. Your primary responsibilities will include:

  • Handling incoming emails and phone calls, performing related administrative tasks.
  • Maintaining close daily contact with customers, ensuring their needs are met with the highest quality service.
  • Prioritizing tasks effectively in a fast-paced environment, ensuring smooth operations.

Requirements

  • A customer-focused individual who excels at problem-solving and relieving customers' concerns.
  • Someone who thrives in a dynamic environment and maintains a hands-on approach to their work.
  • Strong organizational skills with the ability to keep an overview and set priorities.

What We Offer

  • A good salary between €14,06 and €20,87, depending on education and experience.
  • On Saturday, you get 150% and on Sunday 200% allowance.
  • Part-time position for a longer period of time - Saturday and/or Sunday from 9:00 to 1pm.
  • Weekly or 4-weekly remuneration via Olympia.
  • A varied position in a growing, healthy company with many opportunities for growth.
  • Internal training at DHL.
  • Pension scheme of which Olympia pays the basic premium.
  • Travel allowance from 5km and higher.
  • Stipppension.
  • 8,33% vacation allowance.


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