Customs Relations Specialist
1 maand geleden
DHL Global Forwarding, a leading provider of international logistics services, is seeking a skilled Customs Relations Specialist to join our Control Tower team. As a key member of our team, you will be responsible for handling customer inquiries, administrative tasks, and phone calls to ensure seamless service delivery.
About the Role
The Control Tower is a specialized department within DHL Global Forwarding Netherlands, managing large accounts. As a Customs Relations Specialist, you will collaborate closely with colleagues from DHL Global Forwarding Netherlands, international branches, and other DHL business units. Your primary responsibilities will include:
- Handling incoming emails and phone calls, performing related administrative tasks.
- Maintaining close daily contact with customers, ensuring their needs are met with the highest quality service.
- Prioritizing tasks effectively in a fast-paced environment, ensuring smooth operations.
Requirements
- A customer-focused individual who excels at problem-solving and relieving customers' concerns.
- Someone who thrives in a dynamic environment and maintains a hands-on approach to their work.
- Strong organizational skills with the ability to keep an overview and set priorities.
What We Offer
- A good salary between €14,06 and €20,87, depending on education and experience.
- On Saturday, you get 150% and on Sunday 200% allowance.
- Part-time position for a longer period of time - Saturday and/or Sunday from 9:00 to 1pm.
- Weekly or 4-weekly remuneration via Olympia.
- A varied position in a growing, healthy company with many opportunities for growth.
- Internal training at DHL.
- Pension scheme of which Olympia pays the basic premium.
- Travel allowance from 5km and higher.
- Stipppension.
- 8,33% vacation allowance.
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