Customer Service Support Coordinator

1 maand geleden

Capelle ad IJssel, Zuid-Holland, Nederland Topcon Europe Medical B.V. Voltijd
Job Title: Customer Service Support Coordinator

We are seeking a highly skilled and experienced Customer Service Support Coordinator to join our team at Topcon Europe Medical B.V. in Capelle aan den IJssel. As a key member of our service administration team, you will be responsible for coordinating and planning activities, resolving obstacles, and providing support for our sales teams.

Key Responsibilities:
  • Coordinate and plan service administration activities
  • Resolve and prevent obstacles in the execution of tasks
  • Support the use of our service software for sales teams (key user)
  • Assist the senior service manager
  • Contribute to peak periods and absences of team members
Requirements:
  • Higher professional education (HBO) or vocational education (MBO) with relevant work experience
  • Excellent knowledge of Excel
  • Experience in managing people
  • Strong communication skills
  • Customer-focused approach
  • Good knowledge of Dutch and English
  • Good administrative and planning skills
  • Knowledge of SAP BYD or Service Max is an asset
What We Offer:
  • Pension scheme
  • 13th month in December
  • 8% holiday pay
  • 28 days of annual leave
  • An international-oriented environment with a relaxed atmosphere where innovation is highly valued

We invest in your development through a combination of on-the-job training and external training, if necessary. We offer a challenging and dynamic work environment with a flat organizational structure, where you can grow professionally and personally. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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