Customer Success Advocate Benelux
3 weken geleden
Be a key player in Channable's customer success
We're looking for a Customer Success Representative to join our Benelux team. As a representative, you'll be responsible for ensuring our customers in the Benelux region are successful in their use of our platform.
Main responsibilities
- Onboard new customers and provide them with the necessary training and support to get started with our platform.
- Regularly review customer success plans and make recommendations for improvement.
- Work closely with our sales and marketing teams to ensure a seamless customer experience.
- Collaborate with our product team to identify areas for improvement and provide feedback on customer needs.
- Develop and maintain strong relationships with our customers, understanding their business needs and goals.
Requirements
- You have at least 1 year of experience in a customer-facing role, preferably in the eCommerce industry.
- You have excellent written and spoken Dutch language skills (C2 level), with a good command of English.
- You are able to work independently and as part of a team.
- You are willing to travel and visit clients in the Benelux region approximately 1x per week.
What we offer
- A competitive salary and quarterly commission.
- A bonus of a gross €1.500 if the yearly target is completed.
- Annual L&D budget of €1000 to spend on anything you want to learn.
- A 26 vacation days + 2 reload days based on 40 hours.
- Hybrid and flexible working.
-
Benelux Customer Success Manager
4 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdBenelux Customer Success ManagerWe zijn op zoek naar een gedreven en communicatieve Benelux Customer Success Manager om ons team te versterken. Als Benelux Customer Success Manager ben je verantwoordelijk voor het beheren van onze klantrelaties in de Benelux-regio. Je zult werken aan het opbouwen van sterke relaties met onze klanten, het identificeren van...
-
Benelux Customer Success Manager
4 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdBenelux Customer Success ManagerWij zijn op zoek naar een Benelux Customer Success Manager om ons team te versterken. Als Benelux Customer Success Manager ben je verantwoordelijk voor het opbouwen en onderhouden van een sterk netwerk van klanten en partners in de Benelux-regio. Je zorgt ervoor dat onze klanten optimaal gebruik maken van onze software en dat...
-
Customer Success Representative Benelux
4 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleChannable is seeking a highly motivated and customer-focused individual to join our team as a Customer Success Representative Benelux. As a key member of our Customer Success team, you will be responsible for ensuring the successful adoption and utilization of our B2B SaaS platform by our customers in the Benelux region.Key...
-
Customer Success Representative Benelux
3 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleWe are seeking a highly motivated and experienced Customer Success Representative to join our team in the Benelux region. As a Customer Success Representative, you will be responsible for ensuring our customers achieve their desired outcomes by providing exceptional support and guidance throughout their journey with Channable.Key...
-
Customer Success Representative Benelux
4 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleWe are seeking a highly skilled Customer Success Representative to join our team in the Benelux region. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their goals and objectives through the effective use of our software.Key Responsibilities:Onboard new customers and provide training on...
-
Customer Success Representative Benelux
3 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleWe are seeking a highly skilled Customer Success Representative to join our Benelux team. As a key member of our Customer Success department, you will be responsible for ensuring our clients and partners achieve their goals and get the most out of our products.Key ResponsibilitiesTake full ownership of your own portfolio of partners and...
-
Customer Success Representative Benelux
4 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleWe are seeking a highly motivated and experienced Customer Success Representative to join our Benelux team. As a Customer Success Representative, you will be responsible for ensuring our clients and partners achieve their goals and get the most out of our products.Key ResponsibilitiesTake full ownership of your own portfolio of partners and...
-
Customer Success Representative Benelux Dutch Speaking
4 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleWe are seeking a highly skilled Customer Success Representative to join our Benelux team. As a key member of our Customer Success department, you will be responsible for ensuring our clients and partners achieve their goals and get the most out of our products.Key ResponsibilitiesTake ownership of your own portfolio of partners and clients,...
-
Benelux Customer Service Director
2 weken geleden
Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS VoltijdBenelux Customer Service DirectorAls Benelux Customer Service Director ben je verantwoordelijk voor het optimaliseren van de Order to Cash flow in de Benelux. Je bent verantwoordelijk voor het beheren van klantrelaties en het beheren van Master Data. Je werkt nauw samen met MT en de commerciële teams. Je bent verantwoordelijk voor het ontwikkelen van...
-
Customer Success Lead
4 weken geleden
Utrecht, Utrecht, Nederland Freshworks VoltijdAbout the RoleFreshworks is seeking a highly skilled Customer Success Lead to join our team in Utrecht. As a Customer Success Lead, you will play a critical role in driving customer adoption and retention, ensuring our customers achieve their desired outcomes with our products.Key ResponsibilitiesBuild and maintain strong relationships with key customers,...
-
Benelux Customer Service Manager
3 weken geleden
Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS VoltijdBenelux Customer Service ManagerVacatureomschrijvingAls Benelux Customer Service Manager ben je verantwoordelijk voor het beheren en optimaliseren van de Order to Cash flow in de Benelux. Je bent verantwoordelijk voor het onderhouden van klantrelaties en het beheren van Master Data. Je bevindt je in een complex stakeholderveld, waarbij je veel schakelt met...
-
Customer Success Manager
4 weken geleden
Utrecht, Utrecht, Nederland Freshworks VoltijdAbout FreshworksFreshworks is a leading provider of cloud-based software solutions that enable businesses to deliver exceptional customer experiences. Our suite of products includes Freshdesk, Freshsales, Freshmarketer, and Freshservice, among others.Job DescriptionWe are seeking a highly skilled and experienced Customer Success Manager to join our team. As...
-
Customer Service Manager Benelux
2 weken geleden
Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS VoltijdWij zoeken een Benelux Customer Service ManagerAls Benelux Customer Service Manager bij JDE ben je verantwoordelijk voor het optimaliseren van de Order to Cash flow in de Benelux.Je taken:Leiding geven aan het teamOntwikkelen van het teamOntwikkelen en implementeren van de Benelux Customer Collaboration strategieOntwikkelen en implementeren van de Digital &...
-
Customer Service Manager Benelux
3 weken geleden
Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS VoltijdWij zijn op zoek naar een ervaren Customer Service Manager voor onze Benelux-entiteit. In deze rol ben je verantwoordelijk voor het beheren en optimaliseren van de Order to Cash-flow in de Benelux, het onderhouden van klantrelaties en het beheren van Master Data. Jouw taken omvatten het leiden van het Customer Service-team, het ontwikkelen van een Customer...
-
Technical Customer Support Specialist Benelux
2 weken geleden
Utrecht, Utrecht, Nederland Channable VoltijdAbout the RoleWe are seeking a skilled Technical Customer Support Specialist to join our Benelux team. As a key member of our Support department, you will be responsible for providing high-quality support to our customers in the Benelux region.Our customers come to us with questions and issues related to our tool, and it's your job to deliver excellent...
-
Customer Success Manager
4 weken geleden
Utrecht, Utrecht, Nederland Freshworks VoltijdAbout the RoleFreshworks is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our top-tier customers are successful in adopting our products to achieve their business objectives and realize value from their investment with us.Key ResponsibilitiesDevelop and execute account...
-
Customer Success Manager
3 weken geleden
Utrecht, Utrecht, Nederland Freshworks VoltijdAbout the RoleFreshworks is seeking a highly skilled Customer Success Manager to join our team in the Nordic region. As a Customer Success Manager, you will be responsible for ensuring our top-tier customers in Europe are successful in adopting our products to achieve their business objectives and realize value from their investment with us.Key...
-
Partner Success Manager
4 weken geleden
Utrecht, Utrecht, Nederland N-able VoltijdUnlock Your Potential as a Partner Success ManagerN-able is a software company that's going places, and we're looking for a talented Partner Success Manager to join our team. As a key member of our Partner Success team, you'll be responsible for building and maintaining strong relationships with our partners, driving value conversations, and ensuring they're...
-
Customer Service Manager Benelux
3 weken geleden
Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS VoltijdJobbeschrijving:Als Customer Service Manager Benelux ben je verantwoordelijk voor het beheren en optimaliseren van de Order to Cash flow in de Benelux. Je bent verantwoordelijk voor het onderhouden van klantrelaties en het beheren van Master Data. Je leidt en ontwikkelt het Customer Service team, inclusief Telesales en CDSP.Functie-eisen:HBO- of...
-
Client Success Specialist
3 weken geleden
Utrecht, Utrecht, Nederland N-able VoltijdClient Success SpecialistN-able is seeking a Client Success Specialist to join our dynamic team. As a key member of our Partner Success team, you will be responsible for building and maintaining strong relationships with our partners, ensuring they achieve value from their N-able subscriptions and driving new product adoption.Key Responsibilities:Act as the...
