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Customer Service Representative

2 maanden geleden

Utrecht, Utrecht, Nederland Undutchables Voltijd € 2.500 - € 2.800
Job Description:

Customer Service Specialist German

We are seeking a Customer Service Specialist who speaks native German and has a good level of English or Dutch to join our team. In this role, you will be responsible for managing the phone, email, and chat channels to assist our B2C and B2B customers in France.

Main Responsibilities:

  • Provide pre-purchase advice and after-sales service to customers.
  • Process returns and support customers in their purchasing decisions.

Requirements:

  • Native German speaker.
  • Good level of English or Dutch.
  • Own transport to the office.

Working Conditions:

  • 25 days of vacation per year.
  • Welcoming team with an informal and international working atmosphere.
  • Annual team outings.

About Our Client:

Our client is a rapidly growing company specializing in e-commerce with stores in Denmark, Germany, and Poland.