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Senior Embedded Hardware Support Specialist
1 maand geleden
About the Role
We are seeking a skilled Embedded Hardware Support Engineer to join our team at Rambus. As a key member of our support team, you will be responsible for delivering exceptional technical support to our customers worldwide.
Responsibilities
- Execute IP package assembly and checks to ensure seamless integration with our products.
- Create and release IP maintenance updates to address customer concerns and improve product performance.
- Perform IP Release inspection of all product deliverables before customer shipment to guarantee quality and reliability.
- Provide efficient and effective technical support to our customers, responding promptly and accurately to their queries and concerns.
- Manage and track individual cases, monitoring progress and informing customers accordingly.
- Collaborate closely with our R&D team to distribute customer feedback and highlight areas for improvement.
Qualifications
- Bachelor's or Master's degree in Hardware Engineering, Computing Science, or a related field.
- At least 5 years of experience in the security or chip industry in engineering or technical support positions at R&D centers or system laboratories.
- In-depth knowledge of hardware description languages (Verilog, VHDL, SystemVerilog), scripting languages, and SoC, Silicon IP, and/or FPGA design/verification flows.
- Excellent analytical and problem-solving skills, with the ability to communicate complex technical information effectively.
- Excellent communication skills, both verbal and written, with proficiency in English and preferably Dutch.
- Ability to communicate with colleagues from diverse backgrounds and domains.
- Ability to work closely with geographically dispersed customer teams.
- Strong team working skills in an international environment.
- Self-motivation and a hands-on approach to all activities.
- Practical knowledge of embedded hardware, with advantages in cryptography, security protocols, and security implementations, as well as embedded software.
About Rambus
Rambus is a global company that designs and manufactures industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize bandwidth, capacity, and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop cutting-edge products and technologies essential for tomorrow's systems.
