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Customer Service Representative

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Maastricht, Limburg, Nederland Milliken and Company Voltijd
Customer Service Representative Job Summary

At Milliken and Company, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders for our international clients and providing administrative and sales support to our team.

Key Responsibilities
  • Process incoming orders for international brands in our enterprise resource planning system and handle the process from start to finish.
  • Support the customer service team in processing new material requests and creating new customer files.
  • Provide product samples and technical data sheets to clients upon request and coordinate shipments.
  • Maintain master data in our enterprise resource planning system and generate sales reports.
  • Support the sales team with administrative tasks related to customer complaints.
  • Interface with internal departments to obtain information about customer queries, orders, and products.
  • Provide backup support to colleagues during absence, vacation, or training.
Requirements
  • Bachelor's or master's degree in sales, administration, languages, or a related field.
  • Strong customer service orientation and organizational skills.
  • Ability to work closely with colleagues and take ownership of responsibilities.
  • Fluent English language skills, with proficiency in French or German a plus.
  • Knowledge of enterprise resource planning systems is an asset.
What We Offer

We offer a challenging job in a dynamic team, a competitive salary, and opportunities for career growth. Our company is a leading international organization with a strong financial health and a flexible working environment.

We are looking for a motivated and enthusiastic individual to join our customer service team. If you are interested in this opportunity, please submit your application online.