Sales Operations Specialist
3 weken geleden
Introduction
We are seeking a highly skilled Sales Operations Specialist to join our team in Eindhoven. In this role, you will be responsible for driving sales process improvement and the adoption of globally defined sales operation procedures. You will work closely with colleagues from Shimano Europe and our Local Sales Offices to drive and coordinate these activities across our Bike Retail Sales teams.
The Challenge
- Develop and deploy sales and account management processes across our EU Retail markets
- Provide assistance with requests, training, and onboarding new sales and refresher training for sales team members
- Align cross-functional departments and ensure they are engaged in the sales motions
- Coordinate with cross-functional departments to deploy sales actions and follow up to ensure delivery of the aligned actions
- Research and translate Sales and Account Management concepts and combine with practical input to translate to operations in laymen's terms to the Local Sales Office
- Ensure alignment with cross-functional departments on key initiatives before rolling out to our markets
- Collaborate closely with the Sales Business Analyst to document requirements to develop new systems and automation of processes
Requirements
- Finished Bachelor or Master degree in a relevant discipline
- 4-6 years of experience in Sales or similar Operational Support role
- Comprehensive understanding of business and operating models in B2B retail environments
- Understanding of and experience with CRM, ERP, and account management
- Effective stakeholder management and influencing skills
- Strong communicator with advanced communication skills in English
- Self-motivated with excellent organizational and planning ability
- Strong analytical ability to identify root causes in a methodical way
- Proactive and enthusiastic approach to work
What We Offer
Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together. We offer good working conditions and the opportunity to work in a responsible and challenging position within a dynamic, international, and ambitious environment.
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