IT Support Specialist

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Smith & Associates Voltijd

Job Summary

Smith & Associates is seeking a highly skilled IT Helpdesk Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our Windows servers and domain controllers.

Key Responsibilities

  • Manage, install, maintain, support, and perform server backup of all Windows servers and domain controllers.
  • Manage, maintain, support, and backup/restore of Exchange 2003 servers and future upgrades to newer versions.
  • Monitor servers and network performance and proactively optimize their performance.
  • Work with other teams to promote changes to production and other environments.
  • Provide after-hour support of production systems as necessary.

Requirements

  • 2-3 years of experience supporting end users, installing, configuring, and troubleshooting common PC and server hardware and peripherals.
  • Microsoft Windows 8, 7, Windows XP, Microsoft Office applications.
  • Anti-Virus software and Anti-Spyware tools.
  • Knowledge of network protocols, including TCP/IP, HTTP, FTP, DNS, WINS, and DHCP.

Preferred Qualifications

  • Certifications: A+, Network+ Certifications, MCP Preferred.
  • Software Requirements: Microsoft Windows desktop and Server Operating Systems, Microsoft Exchange, Microsoft Office applications, Netbackup.

Working Conditions

This is a full-time position.


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