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Technical Support Specialist for Medical Equipment
2 maanden geleden
As a Technical Support Specialist, you will play a crucial role in the upkeep of sophisticated medical devices utilized in various healthcare environments, including laboratories and clinics. Your primary responsibility will be to ensure that our clients receive exceptional support by swiftly addressing any technical challenges that may arise.
Key Responsibilities:
- Conduct troubleshooting and diagnostics to identify the root causes of equipment issues.
- Implement effective solutions to restore functionality, whether remotely or on-site.
- Provide insightful guidance to clients regarding the optimal use and maintenance of their equipment.
- Compile comprehensive reports detailing the services performed and outcomes achieved.
- Maintain open lines of communication with clients, ensuring their needs are met with professionalism and care.
- Collaborate with team members while adhering to stringent safety protocols to ensure the highest standards of patient care.
Qualifications:
- A degree in engineering or a related discipline.
- Demonstrated experience in the maintenance and servicing of medical devices, ideally within laboratory settings.
- Strong analytical abilities and problem-solving skills.
- Exceptional verbal and written communication skills.
- Ability to work effectively both independently and as part of a team.
- Dedication to maintaining safety standards and delivering outstanding customer service.
- Proficiency in both Dutch and English, spoken and written.
- Possession of a valid driving license B.
What We Offer:
We provide a dynamic and varied role within a cutting-edge professional environment. Compensation will be commensurate with your experience and education. There are clear opportunities for advancement and a comprehensive benefits package, including a minimum of 25 vacation days and an 8.33% holiday allowance. You will have access to professional and personal development courses through Trinamics Academy, along with discounts on healthcare and referral bonuses. Please note that certain pre-employment screening checks may be part of the hiring process.
