Outdoor Spa Ambassador

2 weken geleden

Utrecht, Utrecht, Nederland Scandinave Spa Voltijd

About Us

Scandinave Spa is a leading provider of relaxation experiences in Canada, committed to offering a haven for personal renewal in the Scandinavian tradition.

Our Mission

To provide a unique and rejuvenating experience for our guests, while fostering a meaningful workplace that encourages a balanced lifestyle.

Key Responsibilities

  • Maintain the quality of the spa site to meet our high standards for our guests.
  • Assist guests in navigating their Scandinave Spa visit, providing a thorough knowledge of our spa features.
  • Anticipate and meet guests' needs, ensuring a seamless and enjoyable experience.
  • Maintain cleanliness and quality of the entire site, including bathrooms, shower stalls, locker rooms, and the Massage Pavilion.
  • Optimize the spa ambience by enforcing our policies and procedures.
  • Address guest issues and concerns, seeking support from team leaders and managers as needed.
  • Perform technical duties, including water quality testing, chemical calculations, and temperature monitoring.
  • Manage parking lot duties, including directing guests to parking areas and providing information on waitlists.
  • Perform opening and closing procedures on site.
  • Assist with other tasks to ensure the smooth operation of the Scandinave Spa Whistler.

Requirements

  • Enjoy being outdoors and able to work on your feet all day, with frequent walking and stair climbing.
  • Previous customer service experience.
  • Excellent communication and problem-solving skills, with the ability to remain calm and professional under pressure.
  • Proactive and creative approach to problem-solving.
  • Able to lift 20lbs.
  • Clear criminal record check.
  • Availability to work full-time hours, including evenings and weekends.

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