Customer Service Representative
4 weken geleden
Om ons team in Almere te versterken, zoeken wij een Customer Care medewerker (N/E) die technisch goed onderlegd is.
Je taken:- Voeren van inkomende en uitgaande gesprekken met interne en externe klanten, met aandacht voor communicatie over servicecontracten, onderhoud, beschikbaarheid, bestellingen, verzenddata, prijzen en communicatie met onze service monteurs en service managers.
- Administratieve ondersteuning bij het verzenden en ontvangen van inkooporders van leveranciers.
- Maken van credit nota's en facturen volgens de daarvoor geldende procedures.
- Minimaal een afgeronde MBO 4-opleiding, bij voorkeur in een technische richting, anders aantoonbare technische affiniteit.
- Goede beheersing van de Nederlandse en Engelse taal, Frans is een pré.
- Klantgericht en commercieel ingesteld, met aandacht voor detail.
- Plannen, organiseren en structureren gaan makkelijk af.
- Goed in het analyseren van problemen en zoekt graag naar een oplossing.
- Werk in teamverband, zowel met je eigen team als met andere afdelingen.
- Ervaring met MS Word, Excel, Outlook (SAP en SalesForce voorkeur) is noodzakelijk.
- Ervaring in een soortgelijke functie is een pré.
We bieden een dynamische werkomgeving waarin je de kans krijgt om jezelf te ontwikkelen en je carrière te beïnvloeden. Bij Nilfisk Group word je gestimuleerd om je ideeën te delen en om samen te werken aan een schonere toekomst.
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