Customer Service Representative

3 weken geleden


Almere, Flevoland, Nederland Nilfisk Group Voltijd
Wij zoeken een technisch onderlegde Customer Care medewerker

We zijn op zoek naar een gedreven en technisch onderlegde Customer Care medewerker die onze klanten kan ondersteunen in het Nederlands en Engels. Als Customer Care medewerker ben je de eerste aanspreekpunt voor onze klanten en zorg je ervoor dat hun vragen en problemen worden opgelost.

Je taken:
  • Voeren van inkomende en uitgaande gesprekken met klanten;
  • Administratieve ondersteuning bij het verzenden en ontvangen van inkooporders van leveranciers;
  • Maken van credit nota's en facturen volgens de daarvoor geldende procedures.
Je profiel:
  • Minimaal een afgeronde MBO 4-opleiding in een technische richting;
  • Goede beheersing van de Nederlandse en Engelse taal;
  • Klantgericht en commercieel ingesteld;
  • Plannen, organiseren en structureren;
  • Goed in het analyseren van problemen;
  • Goed in het werken in teamverband;
  • Ervaring met MS Word, Excel, Outlook (SAP en SalesForce voorkeur).

We bieden een uitdagende en afwisselende werkomgeving waarin je jezelf kunt ontwikkelen en groeien. Bij Nilfisk Group werken we samen om een schoonere toekomst te creëren. We zijn op zoek naar iemand die onze klanten kan ondersteunen en ons team kan versterken.



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