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Luxury Client Relationship Specialist
4 weken geleden
At Cartier, we are committed to delivering exceptional client experiences and building lasting relationships with our customers.
Salary: €60,000 - €80,000 per annumAbout the RoleWe are seeking a highly skilled Luxury Client Relationship Specialist to join our team. As a key member of our client advisory team, you will be responsible for building and nurturing client relationships, representing the voice of Cartier Maison in the Swiss speaking markets.
You will be the main point of contact for our clients, providing expert advice on our luxury products and services via phone, email, and social media channels. Your excellent communication skills and product knowledge will enable you to craft unforgettable moments for our clients and their loved ones.
In addition to your strong interpersonal skills, you will have a proven track record of creating and maintaining positive relationships, even in complex environments. You will also be an expert in using various tools and software, and be able to operate within brand guidelines to uphold the quality we represent.
Key Responsibilities- To provide exceptional client support and service, ensuring that our clients receive a world-class experience at all times.
- To build and maintain strong relationships with our clients, understanding their needs and preferences to deliver tailored solutions.
- To stay up-to-date with our latest products and services, sharing this knowledge with our clients to help them make informed decisions.
- To work collaboratively with our cross-functional teams to ensure seamless execution of client requests.
- To continuously improve our client experience by identifying areas for improvement and implementing changes.
We are looking for a motivated and experienced professional who is passionate about delivering exceptional client experiences. You will be an expert in building and maintaining relationships, with a strong focus on customer satisfaction.
You will have a solid understanding of the luxury industry and be able to communicate effectively with our clients and colleagues. Additionally, you will be proficient in using various tools and software, and be able to operate within brand guidelines to uphold the quality we represent.
What We OfferWe offer a competitive salary of €60,000 - €80,000 per annum, depending on experience. In addition, we offer a range of benefits, including:
- A comprehensive training program to develop your skills and knowledge.
- Ongoing support and mentorship from our experienced team members.
- The opportunity to work with a leading luxury brand and contribute to its success.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
If you are a motivated and experienced professional who is passionate about delivering exceptional client experiences, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
