Hollister Co. Store Leader

2 weken geleden

Maastricht, Limburg, Nederland Hollister Co. Stores Voltijd
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Full-Time Key Holder at Hollister Co. Stores. As a Key Holder, you will play a critical role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Training and Development: Provide guidance and support to store associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Lead by example and ensure that every customer interaction is positive and memorable.
  • Communication: Effectively communicate with store associates, management, and customers to ensure seamless operations and excellent customer service.
  • Store Presentation and Sales Floor Supervision: Maintain a high level of store appearance and ensure that the sales floor is well-organized and visually appealing.
  • Asset Protection: Implement and maintain effective asset protection strategies to prevent loss and ensure a safe shopping environment.
  • Policies and Procedures Adherence: Ensure that all store policies and procedures are followed and that associates are aware of their responsibilities.
Qualifications
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Fluent in English: Excellent communication and language skills.
  • Work Ethic: Demonstrated ability to work independently and as part of a team.
  • Assertiveness: Confident and assertive in all interactions.
  • Applied Learning: Ability to learn quickly and apply new skills and knowledge.
  • Attention to Detail: Meticulous attention to detail and ability to multitask.
  • Analytical Skills: Strong analytical skills and ability to problem-solve.
  • Adaptability / Flexibility: Ability to adapt to changing situations and priorities.
  • Multi-Tasking: Proven ability to handle multiple tasks and responsibilities simultaneously.
  • Stress Tolerance: High level of stress tolerance and ability to work in a fast-paced environment.
What We Offer
  • Quarterly Incentive Bonus Program: Opportunity to earn bonuses based on individual and team performance.
  • Paid Time Off: Generous paid time off policy to ensure work-life balance.
  • Definite Contract and Indefinite Contract: Opportunity to progress to an indefinite contract after two definite contracts.
  • Merchandise Discount: Discount on Hollister Co. merchandise.
  • Meal Tickets: Meal tickets for convenience and cost savings.
  • Associate Assistance Program (AAP): Support and resources for associates to succeed in their roles.
  • IOB - Individual Development Budget: Budget for individual development and growth opportunities.
  • Paid Volunteer Day per Year: Opportunity to give back to the community.
  • Training and Development: Ongoing training and development opportunities to enhance skills and knowledge.
  • Opportunities for Career Advancement: Opportunities to progress to leadership roles and advance your career.
  • A Global Team of People Who'll Celebrate You for Being You: Inclusive and supportive work environment that values diversity and individuality.

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