Customer Service Representative Dutch

3 weken geleden


Amsterdam, Noord-Holland, Nederland Veepee Voltijd

Job Title: Customer Care Agent Dutch

About the Role:

We are seeking a highly skilled and motivated Customer Care Agent to join our team in the Netherlands. As a Customer Care Agent, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to customer inquiries via email, providing timely and accurate responses
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with the team to ensure that customer inquiries are resolved efficiently and effectively
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
  • Stay up-to-date with industry trends and developments to ensure that our customers receive the best possible service

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Dutch and English languages
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options

About Us:

Veepee is a leading e-commerce company that offers a wide range of products and services to customers in the Benelux region. We are committed to providing exceptional customer service and building long-term relationships with our customers.



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