Sales Director Benelux

3 weken geleden

Amsterdam, Noord-Holland, Nederland Iron Mountain Voltijd

At Iron Mountain, we're committed to preserving the world's most valuable assets and helping our customers unlock their potential. As a Sales Manager Benelux, you'll play a critical role in driving revenue growth and improving customer retention in the Benelux region.

As a leader of our sales team, you'll be responsible for developing and executing strategies to meet sector revenue targets, managing relationships with enterprise customers, and developing the sales team's product and industry-specific knowledge.

You'll work closely with our cross-functional teams to drive sales performance, manage cost of sales, and develop a 3-5 year business plan to aggressively grow revenue and bookings. Your expertise in sales management, customer relationship building, and team development will be essential in driving business results and improving customer satisfaction.

Key responsibilities include:

  • Achieving in-year budget growth for Regional bookings and Revenue.
  • Driving and coaching account planning development.
  • Increasing customer retention.
  • Decreasing dilution, PW.
  • Ensuring accuracy and timeliness of pipeline reporting, closing plan.
  • Managing and owning relationships with enterprise customers: developing broader c-level relationships.
  • Driving sales performance through leadership and management of the team, focusing on productivity, individual performance, and teamwork.
  • Collaborating with diverse teams (marketing, customer service, presales, operations, Finance, HR, etc.) to achieve revenue and booking targets.
  • Managing cost of sales to achieve ebitda target.
  • Managing margin imperatives and achieving targets through sales opportunities review board process.
  • Developing a 3-5 year business plan to aggressively grow revenue and bookings from enterprise customers, including pricing strategy and margin targets.
  • Advocating for innovations and investments to better serve the needs of the Iron Mountain enterprise customer base.
  • Creating a customer experience strategy to deliver a competitive advantage and sustain profitability.
  • Providing leadership in establishing a customer-focused culture by implementing and managing initiatives and tools that drive customer satisfaction, loyalty, and retention in an efficient and standardized approach.
  • Driving and influencing future service roadmaps within customer experience.
  • Playing a senior advisory role to business leaders, evaluating product performance to help proactively develop business opportunities.
  • Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, or other long-term proposals).
  • Understanding market trends and information in the sector, identifying the impact on customers, and sharing internally for further analysis.
  • Defining pricing strategy to win deals.
  • Defining partnership ecosystem to win and develop focused sales joint strategy with incremental business results (local and global).

Key skills, requirements, and competencies include:

  • Full driving license.
  • Appropriate management courses and qualifications.
  • Secondary education and/or higher education degree (or equivalent experience).
  • Skills: Ability to work well and at pace under pressure while delivering results to exacting deadlines. Proven ability to build successful, long-term senior-level customer relationships. Ability to build and develop successful long-term relationships with key internal stakeholders, including operational management, sales, and other teams and departments. Performance coaching in a sales context. Ability to develop and maintain the sales team's product and industry-specific knowledge. Energetic, dynamic, tenacious, resilient. Strong commercial acumen. Strong communication and influencing skills at a senior level.
  • Experience: Proven sales management experience within a highly competitive commercial environment. Industry exposure to Saas, BPO, ECM, Document Management, Information Governance would be much preferred. Ability to work and communicate effectively within a multicultural environment and with all levels, internally and externally. Proven experience of developing detailed customer/sector knowledge through networking and professional association membership. Proven experience in effective negotiation and complex problem-solving.

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