Reservations and Guest Experience Coordinator
1 week geleden
As a Reservations and Guest Experience Coordinator, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay at Zoku. Your role will involve coordinating reservations, managing guest communications, and working closely with our international team to deliver outstanding service.
Key Responsibilities- Process incoming requests and manage overnight and group enquiries
- Communicate daily with guests via email and phone, responding to their queries and requests
- Monitor and control online OTA channels to ensure accurate and up-to-date information
- Work closely with our Commercial team to drive revenue growth and improve guest satisfaction
- Internship allowance of €750 per month (based on full-time)
- 10 holiday days (per 6 months)
- Cool benefits like a night at Zoku for you and your +1, a OneFit subscription, various discounts and friends & family rates at all Zoku locations
- A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with
- Fun events throughout the year to celebrate achievements and milestones
- An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven
- Student looking to gain valuable experience as an intern as part of your MBO+, HBO (college), master's degree, undergraduate degree or placement year ideally in the fields Hospitality, Leisure – or Communication Management
- Fluent in both written and spoken English, other languages are a plus
- EU resident or have a valid working and living permit for The Netherlands
- Mandatory internship as part of your curriculum, minimum 6 months
- Available full-time / minimum of 40 hours per week
- Available to start in March 2025 and flexible with working days/hours
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Reservations and Guest Experience Coordinator
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Zoku Voltijd{"title": "Reservations and Guest Experience Coordinator", "description": "Be the Face of ZokuAs a Reservations and Guest Experience Coordinator, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay at Zoku. Your role will involve coordinating reservations, managing...
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Reservations and Guest Experience Coordinator
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Zoku Voltijd{"title": "Reservations and Guest Experience Coordinator", "description": "Be the Face of ZokuAs a Reservations and Guest Experience Coordinator, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience throughout their stay at Zoku. Your role will involve coordinating reservations, managing...
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