Reservations and Guest Services Coordinator
2 dagen geleden
Zoku is a unique business hotel that offers a relaxed place to live, co-work, and socialize. We're a team of driven, proactive, and fun-loving individuals who are passionate about connecting people across the globe.
Job DescriptionWe're looking for a Reservations and Guest Services Coordinator to join our team. As a key point of contact for our guests, you'll be responsible for coordinating Zoku's reservations and guest communications across all our properties in Amsterdam, Copenhagen, Vienna, and Paris.
Key Responsibilities- Process incoming requests and manage overnight and group enquiries
- Communicate daily with future guests via email and phone
- Monitor and control online OTA channels
- Work closely with our Commercial team and Meeting & Events Specialists
- Internship allowance of €750 per month (based on full-time)
- 10 holiday days (per 6 months)
- Cool benefits like a night at Zoku for you and your +1, a OneFit subscription, various discounts, and friends & family rates at all Zoku locations
- A fun, young, multi-national company with colleagues from across the globe to meet, learn, and grow with
- Fun events throughout the year to celebrate achievements and milestones
- An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven
- Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute
- Student looking to get valuable experience as an intern as part of your MBO+, HBO (college), master's degree, undergraduate degree, or placement year ideally in the fields Hospitality, Leisure – or Communication Management
- Fluent in both written and spoken English, other languages are a plus
- EU resident or have a valid working and living permit for The Netherlands
- Mandatory internship as part of your curriculum, minimum 6 months
- Available full-time / minimum of 40 hours per week
- Available to start in March 2025 and flexible with working days/hours
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